26 Ulasan
Hotel Hofgut Sternen
Breitnau|0.09km dari Höllental
The hotel has good location in the Black Forest, and if you’re interested in glassmaking there is a museum/factory/store that is quite nice. Unfortunately those are the main positives. There is also a decent beer garden. There is no air conditioning, and something about the building materials makes the rooms here greenhouses and saunas. It was so hot we couldn’t sleep. The furniture is old and creaking, and it looks like it hasn’t been renovated since Marie Antoinette famously stayed here. Some other rooms where friends stayed do have modern furnishing and beds, and it’s completely unfair they are priced the same as our room where the mattress was so old and shapeless it hurts to lie down on it. Our soap dispensers never had soap. You have to beg them for fresh towels and when they bring them they are too small for adults to use. They never take out the trash even when you make special requests to clean the room. We had to take out our own trash. Our room had no fridge. Other rooms had fridges that didn’t work. We couldn’t have cold drinks at night. We had to go bring buckets of ice from the restaurant and each time they gave us less ice, till in the end they only gave us a few cubes. Apparently it’s too much to ask to have some ice when your room is too hot to sleep in and there is no AC. Service is terrible. They never do anything without making a face at you, and they never once go our of their way to help. We had 3 small kids with us who couldn’t fall asleep because of the heat. 
