Worst hotel experience I've ever had. The lady who checked us in had no idea what to do, and then we were not given breakfast vouchers and the staff called us out publicly when we weren't aware/told to pay for breakfast, and we were embarrassed in front of everyone. So we went to get vouchers, only to be asked to pay more for an already awful hotel. It was so embarrassing for the staff to blame their incompetence on us. There was nothing that said the breakfast wasn't complimentary, and the lady who checked us in mentioned nothing about it. We had to find out by being called out in a very public way by the staff, it was mortifying. The bathrooms were also not necessarily great. The building was also hard to find, we drove past multiple times before we finally saw it hidden away. I was torn between this hotel and another when I was trying to find a place to stay for the weekend, and I greatly regret not just going with the other option. Won't be making that mistake again!
Terjemah