I stayed at this Hotel when I was in town for a concert. The hotel is not really a hotel - there are rooms above a Chandlers’ supplies shop, and you get the key from the pub/restaurant below. The manager, Ariel, was very nice and welcoming when we arrived. My room was fine - the decor was very dated and I had a view over the carpark, but that wasn’t an issue. The room was equipped with everything you might need - kettle, tea, coffee, ironing board, iron and hairdryer. There was also a very good vertical oscillating fan. However, the bathroom wasn’t very clean. It had obviously not been deep cleaned in a long time - there were yellow limescale circles around the sink’s plug hole, and pink mould on the bath. My friend’s room had cobwebs on the ceiling and her toilet was not clean. On the following day, we needed access to the room throughout the day, and when we realised that our rooms would not be cleaned until the afternoon, we told the housekeeper that we only needed some extra toilet roll and our bins emptied. The housekeeper said no problem. By later in the day, however, that had not been done. I bumped into the housekeeper and asked her for some toilet roll - she gave me a roll but none for my friend. The staircase leading to the rooms was not vacuumed during our stay - the same hairs that were there on Day 1 were there when we left. The front door, which leads to the room, had a dodgy brown stain that clearly nobody had cleaned in ages. Breakfast was fine, and there was a vegan option, there were no pastries, or fruit. The only option was a cooked breakfast. Unfortunately, the table mats weren’t clean, the tables were sticky - everything felt sticky and slightly grimey, even the door to get into the pub/restaurant. We decided to skip breakfast on day two and leave asap. I don’t know if my friend and I were particularly unlucky - we have other friends staying at the Salt during that time, and they didn’t report any issues. I showed one friend the picture of the pink mould in my bath and she was horrified. I wasn’t expecting a 5 star hotel, but the place should have been cleaner for £225 for two nights. It’s a shame because the manager was very nice and the location is great.
Sangat Baik
30 Ulasan