Big4 Tasman Holiday Parks - Bright

We booked the” pet friendly HOTHAM cabin” which was not pet friendly at all as we couldn’t leave our furry buddy unattended in the cabin . We have stayed at other BIG4 pet friendly locations and all of them let us leave our pet when we needed to go out. We thought it’s the rule of all BIG4 locations but this time we had to take him everywhere and we couldn’t enjoy some of the things we planned as a family. We really wanted to go out and eat but it was always a cabin meal which was really disappointing. Also, the rooms were really small, not enough cupboard space in the main bedroom as there were too many blankets stored in them and no cupboards in the children’s bedroom. We had to keep our bags on the floor and walked on them as there was no walking space in the rooms. Bunk bed was really unsafe with the ladder in a very awkward position so my child had to climb on to the single bed to get to the top and in between beds the heater was located. We booked for this cabin paying for 3 adults and 1 child however, the living had a very small sofa which is tightly fitted with the dining table and a very small outdated kitchen. We stayed at the BIG4 Ballarat windmill park the weekend before which was unbelievably great with excellent customer service but this time staff didn’t look happy and unhelpful. Location was pretty close to everything but no point as we couldn’t enjoy most of the activities as a family due to their NOT PET FRIENDLY POLICY. Will not stay there again as no member benefits and facilities like the other BIG4 locations especially due to UNFRIENDLINESS

Booked here for 4 nights and were given a brick unit. Nice and roomy, beds hard but had electric blankets which was great. All the taps needed new washers so leaked and then the shower cubicle leaked all over the bathroom floor. It desperately needed a refurbishment of the bathroom and kitchen. We were charged top price for this miserable unit and then were told it was getting redone after we left. Not happy. Should have had a discount for putting up with this. As Tasman parks recently bought this place I thought they could be kinder to a G'Day member to encourage more business. Won't be looking to book at Tasman parks in future. We looked at a fully reconditioned unit next door which was wonderful and I would expect to pay the price we did for such a nice unit.

Stayed in the Riverwood Cabin overlooking the river below. A one bedroom spacious and relaxing accommodation for a couple. Within walking distance to town centre and good place to stay if wanting to see snow. Short drive to Mt Buffalo but would need to drive further for skiing etc., but still convenient. Would definitely stay again when next in the area.