Hotel berhampiran Whitehawk Community Food Project, Brighton and Hove

We stayed for 3 nights and The room was a lot nicer than expected. We was in room 14 which was downstairs. We could hear literally every sound, the walls are paper thin but didn’t really bother us. The beds were comfy surprisingly. The room was lovely but could have been a lot cleaner. There was no tea/coffee which I was really surprised at. Had no problems with the shower. The kitchen was big but we didn’t use this. However, one night (long story short) my partner stayed up later than Me, came to bed and shortly after, heard lots of noise at the door, went to have a look and a random stranger came into our room, said oh sorry and walked out. Whether this was a misunderstanding or not, we really felt unsafe after this. Luckily this was the last night. We really want to know how the man got into our room. There is a key safe to every room with a spare key with a Number on a card to open it which you receive at check in. Maybe it’s the same number for every room - if it is this definitely isn’t safe. Anything could have happened, ain’t worth thinking about. We could have been robbed of all our belongings while we was sleeping and/or while we was out. Awaiting a response from the hotel.

We chose this hotel for our trip to Brighton as we were getting married and wanted a 'room with a view'. From the time we got there we were made very welcome. The facilities were very clean and comfortable and breakfast was spot on. The location was perfect too, would definitely stay again

We were relocated to this hotel from the nightmare of 'Amherst hotel'. The rooms were spacious and clean and staff were friendly. We saw a free drag show one evening in the bar downstairs. The only annoying thing was the room card keys kept not working which was so irritating. LGBT friendly.

The hotel location is amazing - just 2 minutes from the station (if that) and a 10 minute stroll to the beach. The Hotel was exceptionally clean with brilliant welcoming staff. As other have mentioned, the only negative is that the breakfast choices were very limited. Small single portion omelettes, tinned tomatoes and sausages, as well as cereals etc. However - don't let this distract you. Loved the additional facilities of the hotel (washing machines, the Den) etc. The room was silent - no noise from anywhere. Good powerful but quiet air con.

The hotel is fine. Clean very near the train station and not to far of a walk to the sea front about 10/15 minutes so very walkable the only thing to be aware of is that they have 2 hotels with the other one being on the sea front so it just depends which location is better suited for your individual stay.

The price is reasonable with breakfast included. Yet the staff did not us that on Christmas Day the breakfast time finished at 10 am. Therefore we followed the guidelines introduction printed in our room and reached to the breakfast room at 1040am …even the the staff in the breakfast room said I am not the only one who came with confusion they said the staff at the front table did not tell us clearly too. Overall it’s a decent stay during Christmas The room is clean and tidy and provided with complementary coffee capsules

Cleanliness 4/5 - Upon checking in we were advised that the rooms are not serviced every day. This is why I have not given a full rating for cleanliness. I was surprised by this and don’t remember it being advertised when booking. The room and the hotel were clean but I would have preferred daily service for top marks. Location 4/5. Nice seafront location and we had a beautiful view from our sea view room. It’s a little further from the centre than we would have liked (or realised when booking) but it was nice to stroll along the sea front. In summer this would be lovely but we visited in January so it was a bit cold to walk all that way. Easy enough to get a taxi though. Service 3/5 - A few things could have been improved service wise. The team in the breakfast room were lovely and welcoming and there was a lovely Scottish man who made conversation and enquiries about our visit. However, I found the reception team a bit cold and not very welcoming. When asked about recommendations for things to do in the area they couldn’t offer any. When I asked to book a taxi the phone was just passed to me and I had to go through the options/wait on hold etc rather than them arranging it for me. They didn’t enquire about our stay during checkout or welcome us to come back to visit again. During our stay there was a couple staying in the room above us who had a big argument at about 3:00am with a woman shouting and crying and it went on for around an hour. This obviously wasn’t the fault of the hotel but it was uncomfortable and a bit concerning at times. We reported it to the reception as we couldn’t sleep but there was no further mention of it or apology for the disturbance or for it being allowed to go on for so long when we checked out despite us having phoned through. Also, a minor point but on the first day at breakfast our order was taken but the breakfast was brought out when I had a bowl of cereal still in front of me. Would have been better for them to allow some time to eat from the buffet before bringing out hot food. There was also a surcharge on some items at breakfast even if you paid to have breakfast included. Was a bit confused by this as the ingredients on the surcharged items seemed quite basic and I don’t remember this being mentioned when booking. Amenities 3/5 - this is quite a standard hotel so I didn’t expect it to have lots of amenities. There are two improvements that would have made the stay much better. Our room basically only had one plug socket. There was another that the TV was plugged into but you had to move a set of drawers to get access to it. There wasn’t any plug/USB sockets by the bedside tables. For two people with phones, digital watches and laptops etc it was quite annoying. It would be much better to have a double plug socket each side of the bed to charge devices. The TV was a good size but it didn’t seem possible to cast to the TV. Most people like to be able to cast from their Netflix/Amazon accounts etc so having the ability to cast to it would have been great.

Very nice hotel in a great location. Beautiful reception area with helpful staff. Fresh new facilities in the room. Great quality bedding. Bathroom new and good condition. Good quality tea and coffee. Only slight downside was that my single room was a little bit on the small side, staff did their best to help and showed me an alternative room but that was pretty much the same size. In the end I accepted the slightly small room as the price I paid reflected the room size. I settled in well after accepting this and it was a comfortable two night stay. The hotel feels warm and welcoming, I can recommend it.

We have just returned from a wonderful adventure at Truleigh Hill. We hired a Safari tent and loved it. The tents are well equipped with lighting, a log burner (with a starter pack) gas hob, kettle, and basic cutlery. Beds are very comfy and the duvet lovely and plump and kept us warm even on a chilly night. On our stay we endured a very windy night, and the tent itself was a bit flappy so pack the earplugs if you are not a deep sleeper. Check in was easy at 5pm and we were shown to our tent and everything explained. We ate in the eating area and dinner was delicious and very reasonably priced. The showers and toilets were basic but clean and tidy. We used the youth hostel as a base to visit Worthing and Brighton but we would definitely return to explore more of the South Downs. It’s a beautiful little gem of a place and you won’t be disappointed by the views. Thank you to all who helped make us have a fantastic little breakaway.