Hotel berhampiran Ghost Walk of the Lanes, Brighton

Really lovely welcome when I arrived. I was early but the room was ready. Comfortable bed had a good night's sleep. I had dinner reservations elsewhere but then came back to the bar for coffees and a chat in the lobby with my son and his student friends theyu were warmly welcomed too. Didn't have the breakfast BUT had an amazing Afternoon Tea overlooking the sea with a friend.

We were relocated to this hotel from the nightmare of 'Amherst hotel'. The rooms were spacious and clean and staff were friendly. We saw a free drag show one evening in the bar downstairs. The only annoying thing was the room card keys kept not working which was so irritating. LGBT friendly.

Hotel yang indah dan lokasi yang sempurna untuk membeli-belah restoran pantai. Sangat bersih dan mempunyai kebanyakan perkara yang anda perlukan. Bilik mandi bersih dan pancuran mandian kuat dan panas. Sarapan pagi adalah banyak dan sangat lazat. Kakitangan membantu dan mesra. Hanya yang negatif diabaikan oleh rumah di belakang sehingga buta terpaksa duduk di bawah (bilik32) katil dan bilik selesa tetapi kecil tiada meja solek atau rak untuk solek. Bunyi bising dari bilik atas dan pintu dihempas. Akan mengesyorkan dan tinggal di sini lagi kerana harga yang saya rasa berpatutan.

Such a fabulous hotel with close proximity to the places we planned to visit. The service is fabulous. we received cookies at check-in and the room was very spacious. We all enjoyed a great time in the pool and spa and a good night sleep. Parking is £25 a day for hotel residents. The breakfast is excellent.

We chose this hotel for our trip to Brighton as we were getting married and wanted a 'room with a view'. From the time we got there we were made very welcome. The facilities were very clean and comfortable and breakfast was spot on. The location was perfect too, would definitely stay again

The location is excellent and the room is spacious and comfortable and clean that I stayed there for 20 days and I just love it that is a great deal for money indeed

Location is quite good, there is parking available right next to hotel (paid), b.fast was quite good.

The hotel location is amazing - just 2 minutes from the station (if that) and a 10 minute stroll to the beach. The Hotel was exceptionally clean with brilliant welcoming staff. As other have mentioned, the only negative is that the breakfast choices were very limited. Small single portion omelettes, tinned tomatoes and sausages, as well as cereals etc. However - don't let this distract you. Loved the additional facilities of the hotel (washing machines, the Den) etc. The room was silent - no noise from anywhere. Good powerful but quiet air con.

Cleanliness 4/5 - Upon checking in we were advised that the rooms are not serviced every day. This is why I have not given a full rating for cleanliness. I was surprised by this and don’t remember it being advertised when booking. The room and the hotel were clean but I would have preferred daily service for top marks. Location 4/5. Nice seafront location and we had a beautiful view from our sea view room. It’s a little further from the centre than we would have liked (or realised when booking) but it was nice to stroll along the sea front. In summer this would be lovely but we visited in January so it was a bit cold to walk all that way. Easy enough to get a taxi though. Service 3/5 - A few things could have been improved service wise. The team in the breakfast room were lovely and welcoming and there was a lovely Scottish man who made conversation and enquiries about our visit. However, I found the reception team a bit cold and not very welcoming. When asked about recommendations for things to do in the area they couldn’t offer any. When I asked to book a taxi the phone was just passed to me and I had to go through the options/wait on hold etc rather than them arranging it for me. They didn’t enquire about our stay during checkout or welcome us to come back to visit again. During our stay there was a couple staying in the room above us who had a big argument at about 3:00am with a woman shouting and crying and it went on for around an hour. This obviously wasn’t the fault of the hotel but it was uncomfortable and a bit concerning at times. We reported it to the reception as we couldn’t sleep but there was no further mention of it or apology for the disturbance or for it being allowed to go on for so long when we checked out despite us having phoned through. Also, a minor point but on the first day at breakfast our order was taken but the breakfast was brought out when I had a bowl of cereal still in front of me. Would have been better for them to allow some time to eat from the buffet before bringing out hot food. There was also a surcharge on some items at breakfast even if you paid to have breakfast included. Was a bit confused by this as the ingredients on the surcharged items seemed quite basic and I don’t remember this being mentioned when booking. Amenities 3/5 - this is quite a standard hotel so I didn’t expect it to have lots of amenities. There are two improvements that would have made the stay much better. Our room basically only had one plug socket. There was another that the TV was plugged into but you had to move a set of drawers to get access to it. There wasn’t any plug/USB sockets by the bedside tables. For two people with phones, digital watches and laptops etc it was quite annoying. It would be much better to have a double plug socket each side of the bed to charge devices. The TV was a good size but it didn’t seem possible to cast to the TV. Most people like to be able to cast from their Netflix/Amazon accounts etc so having the ability to cast to it would have been great.

The hotel is fine. Clean very near the train station and not to far of a walk to the sea front about 10/15 minutes so very walkable the only thing to be aware of is that they have 2 hotels with the other one being on the sea front so it just depends which location is better suited for your individual stay.