Hostellerie de l'Abbaye de La Celle - Teritoria

很讚的酒店 環境很漂亮 餐也是米其林星🌟 好吃…

Nice setting and lovely building however WiFi not working and shower leaking. Very expensive and breakfast not included. Not worth the 500 EUR I paid every night. Also no double glazed so you can hear the staff setting up the tables for breakfast outside at 6am :-( not great really!

I write with a great deal of sadness. My wife and I stayed at L’abbaye many times. Because of our love for L’abbaye, and our desire to introduce our children and grandchildren to your hotel and Provence, we planned a family celebration of our birthdays for this summer. Regrettably, L’abbaye fell far short of the impeccable standards of elegance we were accustomed to over the years. Service was subpar, the rooms suffered from a lack of quality control and functionality, and even the presentation of dinners lacked the artistic creativity and small but significant touches of refinement that always were present in our previous stays. Service. There were certain exceptions. Mr. Mongour was a pleasure to work with in planning for our visit and arranging our birthday party which unfortunately had to be canceled. He also was very cooperative when we checked in. The young women at Reception were also very helpful when they were there. Otherwise, there were serious lapses in service such as long waits for drinks in the late afternoon, at least three occasions when there was no one at Reception for extended periods and one instance when drinks were not restocked in the empty refrigerator in my son’s room. If memory serves, L’abbaye regularly served beverages before and after dinner in years past. Although there were suitable numbers of wait staff and assistants at dinners, service was still not up to the elegant standards we experienced during past stays at L’abbaye. A Sommelier who in past years always helped me select Var wines is no longer employed. In this connection, one night the server admitted she could not help me to select a wine. I asked her if there was someone who could help me. A few moments later, the General Manager came to our table and selected a nice wine. The server should have summoned him without my having to ask. At breakfast, there must have been a misunderstanding between or among hotel management and servers. On several occasions, servers insisted that all members of our family be seated together at the same breakfast table after having been told emphatically that family members would rather sit at separate tables as we ate breakfast at different times. Also, at breakfast, we were not asked when we sat down if we wanted coffee. Coffee was often served several minutes after we were seated, and the coffee wasn’t very good. Room Quality. My wife and I stayed in the same room in 2002. While decorated differently, the upstairs and downstairs furnishings were almost identical. Sadly, the fit and finish of the rooms need work. The towel holder in the bath/shower fell apart and the toilet paper holder is rusty and in disrepair. There are too few electrical receptacles upstairs and down for charging smartphones, laptops or IPads. Finally, and most critically, the air conditioning even when working properly did not cool the upstairs levels of our rooms adequately. Although it

Booked for our wedding anniversary. The pool was full of dead wasps (I removed over 20 myself) - asked if it could be cleaned but no one came to sort it out. The restaurant meal was good quality but the service was average - we were not told what the tasting courses were as they were presented to us. The bedroom was so hot as the AC did not work and it was absolutely boiling! Not what you would expect given the prices! Wouldn’t recommend staying due to this as we had the most awful nights sleep. We informed the staff when checking out who gave us a free breakfast, which we appreciated but which didn’t really make up for the insufficient AC given the cost of the room. It was such a shame as we had high hopes for this visit!

Un magnifique séjour en famille dans ce havre de paix: une vaste chambre avec un grand jardin vue sur les vignes, une belle piscine ensoleillée et une table d’exception pour le diner et le déjeuner : un véritable régal. Sans oublier un personnel charmant et compétent, de la dame de l’accueil au service en salle exceptionnel.

Magnifique accueil dans un lieu d'exception dans un village provençal sympathique. Excellente table. du petit déjeuner au repas. Très bonne ambiance.