Hotel Mesra keluarga di Bristol

Trip.com has not confirmed with the hotel when we arrived there. The Hotel reception had to contact trip.com hotline and it made us to wait for a while.

I stayed at the Leonardo Hotel in Bristol, and it was a pleasant experience overall. One of the best aspects was the location—just an 8-minute walk from Temple Meads train station. The weather was sunny, making the walk really enjoyable, though there are a few stairs along the way to keep in mind. We arrived earlier than expected at 10:30 AM and were pleasantly surprised to find that our room was already ready. That was a great start to our stay! Our room on the 7th floor was spacious and spotlessly clean, except for some permanent stains in the shower—not dirt, but not particularly nice to look at. The beds were incredibly comfortable, and I honestly had one of the best nights of sleep I’ve had in a while. It was also a lovely room for families with a child, as our kid finally got a real comfy bed rather than a wobbly open sofa bed. The lobby was a nice spot to relax after a day of walking around the city. They offer water for guests and even have some board games, which was a fun touch. Breakfast was decent, though not particularly memorable. My main issue was the lack of non-dairy options for making a cappuccino. While they offer non-dairy milks, it wasn’t possible to make a cappuccino with them unless you paid extra for a barista-made one. I found this disappointing, especially since more and more people are opting for dairy-free alternatives. It’s an area that could definitely be improved. It's not worth booking direct with the hotel as they don't bother to be competitive. Overall, it was a comfortable stay in a well-located hotel, with just a few minor areas for improvement.

Excellent stay at boutique hotel. All staff superb and helpful especially Howard Jones, Reception Manager. Went out of his way to assist us. Also had a good sense of humour! Bedroom great. Bathroom spotless. Breakfast included in our rate was ideal. Highly recommend.

Because the Premier Inn (PI) hotel car park was quite small, I couldn’t find a parking slot one day and was suggested to park the car at the car park of holiday inn (HI). The staff said they would provide us a discount voucher. Later when we gave the HI car park entrance ticket to the PI hotel staff for the discount voucher, the staff JUST returned us with the discount voucher (which very much looked like the entrance ticket) but not with the entrance ticket as well. At that time we did not notice this. Until we wanted to drive out from the HI car park, we found that the one we got back from the PI staff was a voucher! We went back the PI for help and would like the staff to check whether the entrance ticket was left somewhere at the check-in counter at the lobby. It’s because when the voucher (which looked like the entrance ticket) was returned to us, we were sure that only the voucher was returned but not with the entrance ticket. However the staff became very rude and refused to check for us (she did not even called the staff who dealt with the car park voucher for us last time). I think she was very irresponsible! She just asked us to call the HI car park manager, who never caught our calls. We actually did not mind to pay the parking fee. We just wanted to drive out from the HI carpark. Finally, after 2 hours, problem was solved!! We were suggested by the HI carpark staff that we actually could simply press the button “lost ticket” on the pay machine located at the HI carpark and pay the fee. I think the PI staff should have provided us with more information about how we could deal with this problem and should have called her colleagues about the loss of HI carpark ticket. It must be somewhere at the PI check-in counter where we gave it to the staff earlier. Therefore, due to the irresponsibility of the rude staff, I don’t really recommend staying at this hotel if you drive to Bristol. On the other hand, other staff were polite, helpful and friendly.

酒店是一座非常古老的建築，有些像民宿，設施很古老。古老的電梯古老的房間設施，房間比較大床比較軟，也比較乾淨！雖然窗子很小，衛生間也比較大有獨立的浴缸，洗髮水沐浴露！酒店樓下就是一個酒吧，前台接待的女士很有禮貌，友好，請注意，酒店房間隔音極差極差極差，隔壁房間所有的活動都可以聽的一清二楚，晚上酒吧的嘈雜聲也非常影響休息

Clean and tidy room services. After Bristol Air Ballon Festive , My family was happy living here with tasty breakfast and good location to reach out high street and town centre in ease. Recommended to visit again .

Totally smoothe stay, room was clean, comfy bed, quiet at night (room overlooking the small carparking area at rear) just simple and convenient. Would have preferred a bigger mug for my tea in the morning, but otherwise I wouldn't change anything else!

Overall we have a pleasant stay. Staffs were friendly and helpful. The location is in the market little tricky for google map. A bit disappointing as there’s no air conditioning during summer.