Hotel dengan Bar di Broadbeach

Tempat letak kenderaan di hotel adalah percuma, tetapi mengambil masa yang lama untuk memarkir kereta dan berjalan kembali ke hotel. Rakan yang tidak mahu pergi boleh memilih parkir valet. Walaupun bilik hotel juga berkarpet, biliknya bersih dan bilik mandi sangat terang. Hotel ini menyediakan selipar dewasa, pengering rambut dan cerek. Hotel ini mempunyai makanan Cina, tetapi bufet makanan laut tidak tersedia buat sementara waktu kerana wabak ini.

The hotel is excellent and highly recommended! Luckily we are arranged to stay in a corner room with pano view! The only disruption is the breakfast … which is mixed with the other two hotels and below the expected standard.

Excellent service from staff and the apartment was great. Spacious, clean and homely. Highly recommended. I will stay there again.

We phoned prior to find out parking options. They said no valet. We arrive and sure enough, there’s complimentary valet parking for guests. This was a pleasant surprise. The lady at reception was not especially helpful. We requested an early check-in during booking process. We arrived around 2 hours prior to normal check-in and were told our room wasn’t recently. We paid extra for breakfast, $100 meal credit and late check-out. The receptionist twice mentioned a $50 credit - not sure why? Our lunch meal at restaurant Nineteen was excellent. Fresh oyster journey, moreton bat bugs and dessert. An extensive wine list including by the glass. The infinity pool on level 19 looks amazing. Given more time, we would have used it for sure. We booked the stellar room. The room itself was spacious and luxurious. King bed. Separate living/dining room. Both with large TVs. Bath tub. Monsoon shower. Bath robes and slippers. Smart lighting and curtains. Large balcony with 180 degree view, albeit ocean view mostly obstructed by other buildings. Mid afternoon, we received a random knock on the door. It was the turn down service. We didn’t oblige. Reception had failed to mention this. We ordered room service for dinner. Uninspired menu. Burger and fries took around 45 mins. It was warm at best. And very over priced. There was some loud-ish dance music being played in the shared corridor, over the in-house audio speaker system. Poor choice. We could hear it while watching TV in bed. Fortunately, the next sound track improved around 2300h. Breakfast was pre-paid. We were handed a memu and told we could order what we wanted. Juice, tea or coffee and a main. We ordered crab omelette and some sides. We were unexpectedly charged extra for the sides. It wasn’t explained to us. Thankfully, check-out was simpler and smoother than check-in. Concierge and valet were on point. Overall, we enjoyed our stay, but for the price tag, don’t think it represents fair value - we’ll unlikely return.

We thoroughly enjoyed our stay. Very warm welcome and beautiful views. Both my husband and I wish to thank the team and especially Lora from the star for an overall fantastic experience. Nothing was ever to hard for Lora and she always had an answer for everything with a big smile. A bing thank you to Lora for making our stay so memorable and positive experience.

Stayed here for 5 nights as attending an event at the Convention centre across the road. Very central hotel and only 5 minutes to convention centre. Plenty of restaurants nearby. Breakfast was excellent with attentive staff and good food. Bar on ground floor also good. Balcony was nice but exterior light not working. Overall a great stay and they credited my points as an accor platnimum member.