Hotel President

Hotel President Budapest exceeded all my expectations! The cleanliness of the rooms and common areas was impeccable, making for a truly comfortable and relaxing stay. The breakfast selection was outstanding, offering a wide variety of options that catered to all tastes, and everything I tried was delicious and fresh. The hospitality of the staff was exceptional—they were incredibly warm, accommodating, and attentive, ensuring that every aspect of my stay was perfect. The hotel’s location is another highlight. It is within walking distance of major landmarks like The Parliament and St. Stephen’s Basilica, making it a perfect base for exploring Budapest. There are also many great restaurants and other tourist spots nearby, making it easy to enjoy the city without the hassle of long commutes. I highly recommend this hotel for its quality and convenience!

We made reservations for two rooms well in advance; one for a couple and the other for two adults. In the reservation note, we specifically requested a double bed for one room and two single beds for the other. Unfortunately, we were not contacted about any issues with this request prior to our arrival. Upon checking in, we discovered that the room meant to have two single beds was instead equipped with a double bed. We immediately raised this issue with reception, and we were assured it would be resolved. However, by the time we returned to the hotel at 11:00 p.m, nothing had changed. We were then told that nothing could be done at that hour, and the two male adults were asked to share the same bed. This situation was highly disappointing and far from the standards we expect from a professional hotel. Not only was the issue unresolved, but we were charged for a night where proper accommodation was not provided, and the guests were unable to sleep. This experience left us with a negative impression of the hotel. Additionally, we found the staff to lack a customer oriented approach, and we did not feel welcomed by their demeanor. While the hotel’s location and breakfast were satisfactory and they provided a new room on the next day, the quality of service and attention to guest needs require significant improvement. Given the circumstances, we feel it was unjust to be charged for that night and hope that you will take this feedback seriously to ensure no other guests have a similar experience.

The hotel was beautiful. Great location and the staff were very friendly. All staff said Good Morning everyday. Helpful with where to eat and where to visit! I would stay here again. The rooftop was an extra bonus. To see the skyline at night was pretty. The food was very good!