Hotel berhampiran Vadászles, Budapest

Good size room, very nice lady at the desk, mini shop on the premise, location ain't the best but the price is great.

This is the second time we stayed at this hotel. First time worked out well and we decided to stay Saturday night for a weekend in Budapest. Sunday morning, getting dressed and ready to go down to breakfast, my 5 year old daughter turns to me and says “daddy what is this?”. SHE WAS HOLDING A USED SYRINGE IN HER HAND. At first I just took it away from her and as we were on our way to breakfast I took it to the front desk. Timea at the front desk asked if it was mine, I said no, found it in the room and don’t know what to do with it so I brought it to you. Then we went to breakfast. At breakfast, I was thinking about it more and searching the internet and found some horror stories people getting stabbed by needles in hotel rooms, having to get tested for HIV and other diseases. Luckily none of us were jabbed otherwise we would spend Sunday at the hospital emergency room getting tested for bloodborne diseases and hoping for a negative result. Thank god my daughter didn’t end up playing with it and showed it to me first. I got very concerned so I left my family at breakfast and went back to the front desk to ask them if they still had it and whether it looked like it was used, trying to find out more about it. Timea at the front desk nonchalantly told me that it wasn’t an issue, it was just an insulin syringe and she threw it out in the trash bin. I don’t know how you can tell what it was used for or whether it was used or not, but this kind of response seemed a little ignorant. I ended up talking to the hotel manager Melinda, who of course apologized and it seemed like she understood the gravity of the situation, so I accepted the apology and told her we’re just going to finish breakfast and quickly go back to the room to take out stuff and check out a little earlier. We didn’t want to spend any more time in the room than we needed to. And that is what we did. At checkout, Timea didn’t seem to be that concerned about the gravity of the situation either, not sure if Melinda the manager spoke with her or not. I already paid for the room in full but she saw that the parking ticket was not paid, and she said that she will validate my parking ticket for free so I don’t have to pay for parking given what we’ve just been through. Melinda told me she or her manager would reach out to me on Monday. I did get an email on Monday but it was fairly generic reiterating how the IHG clean policy is important to them etc. I ended up calling this in to IHG Diamond support line and filing a complaint. Hopefully it’s taken seriously. From my point of view this was absolutely unacceptable. Not only that the room was not properly cleaned and housekeeping missed a syringe, front desk completely ignored the risks and didn’t even ask if anyone got hurt, and compensating us by validating our parking ticket after dragging us through this experience seemed like a big joke.

Great hotel. Design. Location. Air conditioning and heating system. Ventilation. Lighting. Noise insulation. Professional staff. Reception. Cleaning. Snow-white bedding. Comfortable bed and mattress. Delicious breakfast. Parking. Electric car refueling. Room 408. There is no kettle in the room.

The hotel was good and the location is really close to the metro station. Surrounded with supermarket and some restaurants. But the service is so poor. I booked the bus with the night staff to airport and he didn’t ask me to pay. He just wrote down my name and my room number. Then the day after, I went to check again and I met another staff. She told me that the booking was cancelled because I didn’t pay. I told her, I didn’t know we have to pay because your colleague didn’t told me to and he said it’s fine. Then she said sorry it’s not her fault coz I didn’t pay. She said sorry but with the expression like no sorry. So if you happen to stay there, and book the bus remember to tell the staff that you want to pay even if they didn’t tell you to.

Friendliest staff I’ve ever met! I wish to come back the soonest I possibly can. For Budapest, for Novotel and for the smiled and giggles I’ve received form the proud members of the staff. Thank you for lighting up the room around us!

The hotel is at a very good location. Just next to the Fisherman Bastion. Exotic view of Budapest can be found here. I would recommend this hotel.

The hotel is conveniently located very close to public transportation. The tram is right across the street and the Metro station just a short walk away. You can also walk across to the other side of town where all the stores and restaurants are by using the Chain Bridge. However the bridge was closed for pedestrians last month, not sure if it is now open. Our room was a good size and we had a beautiful view of the Danube river and the Parliament. The small balcony outside our window needed to be cleaned though, as there were spider webs everywhere. Realized that after I stuck my head outside to look at the view.. You can also look outside the window in the hallway when you get off the elevators. It has a nice view of the castle at night. Bathroom was fine, there was a nice bathtub with a nice shower but I found the bathtub very high and it took me extra effort to climb in and out. Never had that problem before but for some reason this tub was not easy to climb into. The breakfast had many yummy choices. There were not many changes in what they offered everyday, but still they had many choices and also many different coffees you could prepare on the machine. Front desk staff were cordial and one young man in particular was very helpful with everything that we needed. I don't remember his name but he was in his 30s I believe with a goatie. All in all we enjoyed our stay! The only thing we wished is that this hotel had a pool, but oh well!

Transport infrastructure: Decent. There's are bus stops within 5 mins of the hotel that will grant you swift access to Kelenfold Terminus where you can access pretty much anywhere from. On site parking for multiple vehicles and or coaches.(4/5) Facilities: Good. swimming pool, jacuzzi, bio and Finnis steam rooms. Aromatherapy room, salt cave, hamam style steam room (wasn't working during my visit) infrared sauna. At least 3 squash courts. Weights room with cardio equipment. Lifts. 2 lane bowling alley. A bar (only open from Tuesday to Saturday. Small garden area with a water fountain. Restaurant. (3.5/5) Room: Bad. The bed was comfortable. It was big enough to cope with my size. Room safe and mini bar fridge both present. Very basic toilitress and Rubin branded containers. Shower cubicle. Missing a sealant at the bottom of the glass door. So water floodsthe room everytime you have a shower. Which would then flood into the carpet of the room and leave the place smelling damp. When reported to staff. They offer extra towels and say ”these block the leak use them as it's the same in all of the rooms” can I see another room type please. No (1/5) Staff: Very good and very bad. The room was next door to the housekeepers office which means there was constant footfall and buggy outside at all times. The good thing though is if you need an extra towel or set of bathrobes. Instant replacement. Rooms were turned down daily but not vacuumed daily without a request. Any cutlery you brought from outside of the room was left for you to return yourself. Restaurant staff were polight and patient. Bar staff if you get to meet ”Pieter” (sorry if that's not how you spell your name buddy) he's a really cool guy and into rugby. His English is really good. He has a great sense of humour a d he works hard to keep the vibes going in a great direction. Reception - Daniel was fantastic. He had great local knowledge and stacks if information regarding sightseeing and tourist stuffs. Restaurant: very good. The cooked food was always prepared very well the grilled chicken was almost perfect the risotto was creamey and paired fantastically with a Hungarian white wine. An omelette in the morning is how I test the kitchens and the delivered everytime (not always with the correct ingredients but . . Language barrier maybe?) Cons: The day I booked directly with the hotel for the best deal. I found x2 other sites with better offers. I emailed and no response was received. I had to call them to chase a response after the transfer had been confirmed and evidenced via my bank at which point they confirmed payment had been received. No response to my room queries or dietary requests until after payment had been confirmed. Upon arrival no discussion price variation just a reminder convo regarding room payment triple checked. The night prior to check out. I asked the receptionist if there were outstanding charges and from nowhere there was an additional 6,000 HUF. When the b

STAY HERE! Made a mistake on my booking by getting the mixed dorm however I wanted a female room, they changed it at reception without hassle and no extra charge (€27 for 3 nights) the room is very clean, the beds are comfy and you get a privacy curtain, light, plug and hangers in your little pod. There’s a few showers, hairdryer and toilets next to the room and a place to get ready in the morning (very clean) there is a bar downstairs with tvs and also serving good food, there’s chill places to sit outside the room and a rooftop. - 1 min walk to a shop - In the centre, short walks to landmarks - A bus to the airport 10 minute walk away - Bolt, buses and trams to get everywhere Would definitely stay here again!