Hotel berhampiran Villamos fotózóna, Budapest

I was supposed to stay for three nights at the MP Hostel in Budapest; but left a couple of hours after I checked in. I arrived in the hostel before the check-in time; thus requested to leave my suitcase while awaiting check-in. Receptionist David just told me, ”You can put it in the storage room.” He did not even show me where the storage room is. I had to find the room myself. Mind you, David was not busy at that time. He was just chatting with a friend in the reception area. When I finally checked in the hostel late afternoon and went to my room, I noticed that the room was very cold. I opened the heater knob; and waited for more than an hour. No changes; it was still very cold. I then went to the reception; and informed receptionist David about this. He was in the reception, indeed, just talking to another hostel staff Daniel who is apparently the hostel F&B manager. He casually told me, ”Open the heater valve.” To which I replied, ”I did that more than an hour ago; but it's still very cold. Perhaps you can accompany me to the room; and we can both check the heater.” David answered, ”It's not my job. I'm the receptionist; not the technician... and the technician is not here. Wait for your room to get warm.” I said, ”It's been more than an hour since I opened the heater; but the room never got warm at all. If it's not your job to address the heater problem, then who can help me fix this? Can you at least transfer me to another room with a working heating system?” After David called up someone and checked the available rooms, he finally agreed to move me to another room. While I was at the reception waiting for my new room to be ready, I was talking to a friend on the phone to express my disappointment. When David said that my room was ready, I hung my phone up right away; and was surprised when he said, ”I”M A F*CKING RECEPTIONIST. THE HOSTEL MANAGEMENT PLACED ME HERE BECAUSE I SPEAK ENGLISH. CHECKING THE ROOM OR THE HEATER IS NOT MY JOB.” I replied, ” Where did the 'F*CKING RECEPTIONIST' words come from? To be clear, I never addressed you a 'F*CKING RECEPTIONIST.' ” I said these sentences at least twice, to reiterate my point. Without knowing the context of the conversation because he (Daniel) was playing a video game on his phone, F&B manager Daniel suddenly charged at me, kept on pointing his right index finger at me, and raised his voice, ”Don't you dare disrespect my friend and call him 'F*CKING RECEPTIONIST' OR ELSE...” I then said, ”I didn't even call David a 'F*CKING RECEPTIONIST.' Go ask him.” When David agreed that I did not call him that, I then went inside my new room which was still very cold. Heater in the new room was not working. Again. After all the negative experience at MP Hostel Budapest, I decided to leave right away; and found another private room in a hostel nearby. Zero customer service. Aggressive. Threatening. I hope the hostel will improve on its customer service, and value its guests.

We had a reasonably sized 1 bed appt. From other reviews I was worried about noise and bad behaviour of groups of tourists but this is a block of 90 apartments and only 24 are tourist rentals. Others include a number of people with the title ”Dr” so they are not riffraff, if you know what I mean. Our stay so far has been very quiet. Almost no noise from inside the block. It's the centre of a city so there is road noise etc but the windows are triple glazed so keep the noise out very well. Lift and corridors are all v bright and well cleaned. The area is touristy to some extent with loads of good value eating places including a very popular Hungarian restaurant where you need to book called Getto Gulyas. The area as a whole used to be the Jewish ghetto so the huge synagogue is close by but that meant that the are as a whole is quite run down in appearance. I think that makes it a much more interesting feel than some of the more renovated areas. This apartment block is new enough that it's not shown on Google satellite. Apartment was very clean and well equipped with washing machine and dishwasher. Everything you need for cooking on holiday. Furnished exclusively from Ikea by the looks of it but it felt new and not worn out. Bed is comfortable and on the firm side. So far the is absolutely nothing of any significance wrong with the apartment. Maybe we have been lucky by not being near a stag party. But we've only seen one about town in our stay so far. From our experience we would recommend.

Excelent place to stay close to everything plus Metro and the rooms are enought to sleep and having breakfast with good quality. The staff is quite good and very friendly and spend the correct attention to details. I recommend this hotel for travelers since they can by walk give a turist view of all the important places (I try to do it everytime I'm there)

Hospitality at this hotel is pretty much non-existent, especially for what I'd expect of a Novotel. It starts with having no doorman. You'll see this a few times in others comments. They give you one water bottle in your room. Don't expect them to replace it throughout your stay though. That'd be a lot to ask. Room service? I'm not sure if they cleaned the rooms during our stay. They did make the beds. That's about all. When I asked where I might find water, I was rudely directed to purchase a bottle from the restaurant. This is unheard of to me. Filtered water should always be freely provided. The breakfast was also quite mediocre. Huge lineup for coffee, no brewed coffee, which would be quicker to serve. Staff not around. For the price, the breakfast is certainly not worth it. Not a great experience. I won't be returning.

Stayed 5 nights for a conference with 3 other colleagues. Quaint hotel that looks its age. Had very friendly and helpful staff handling check in/out. Had taken a suite, but it was rather small. Main door opened into an anteroom with 2 internal doors - 1 of which led into bedroom (just enough space for a double bed with 2 small side tables). The other door led into a small living room (space for dressing table, couch, TV, and a small round table with a chair). Bathroom is a little dim. Breakfast buffet had standard ham and cheese cuts, scrambled eggs, breads, cereals, fruits - repeated daily. Noticed the staff change the cutlery after each dinner, but the placemats on the table is not changed. Location is excellent with nearby train and bus station leading to all major attractions. Also have supermarkets nearby.

The hotel is very beautiful and modern and the staff very welcoming. not knowing the city, they do not hesitate to advise me on places to visit and explain to me how to get around with public transport. The room was very comfortable and modern corresponding to all my expectations. The only small negative point that I could cite is the restricted opening hours of the restaurant and the bar. Taking into account the neighborhood (8th arrondissement), I would have preferred to eat at the hotel than to have to go out or order. In summary, a great stay and can't wait to come back!

Currently here at the moment and tbh I’m disappointed! Not like the reviews say. It’s a good 45 min walk to the centre of Budepest. The breakfast is lack lustre at most! Luke warm hot drinks, only one side of the toaster works and very basic buffet. Rooms have no tv, or hairdryers! The amenities it says are here simply aren’t, rooftop bar closed, pasta shop never open, spar next door is very limited hours and the staff are rude. If your wanting somewhere to stay with things around it don’t stay here it feels like your in the middle of no where. Nothing much around it so do expect to be walking quite a way to get to anything. I comply understand it’s geared towards student but even these must be bored to tears with the lack of amenities around the hotel, not even anywhere to grab a bite to eat within a good 10 min walk. Would I stay here again? Absolutely not On a plus note the reception staff are lovely

What a gorgeous hotel . The hotel’s location is excellent, a few minutes walk to the bus station and train. The room were very comfortable and stylish. I love the toilet amenities (shampoo, body wash), I like the smell. We will definitely be back again next time we come to Budapest, next time we will bring our toothpaste and slippers. lol

Waited 55 minutes to check in. Carpets on the way to the room have stains, room was ok and clean but not what I have become accustomed to for 4 star, no toiletries as advertised.Room not even made up during the day (see photos) Need a car to access anywhere touristy. No restaurant or bar open as advertised. Towels and bedding thin and worn, we asked for a double duvet as most rooms are twin and after an hour wait (despite asking in the morning) a grumpy man arrived and literally threw another single duvet onto the bed. No tea or coffee making machines,no water and the mini bar fridge was broken and dilapidated. Shower soap dispenser was empty. They do have a sauna and steam room but these are off, if you ask they will turn them on for you. Szechenyi baths offer a great day or half day out and local restaurant 1.5 mile away Ypsilon cafe was recommended by hotel staff worth a visit! Hotel I wouldn't recommend at all I'm afraid unless needing to be next to the expo or Derby.

We started and ended in Budapest on a 3 week trip. We allowed two days at the end so we would have time for covid testing, then did not need to get one. We had stayed in the city center at the beginning of the trip, but stayed near the airport at the end. We we arrived, we were greeted by friendly staff. We got up to our room and found that the air conditioner did not work, they quickly moved up to another room. Our main complaint about this room was that it has a musty order. We wondered if it was the faulty air conditioner next door. The hotel appeared to be clean (but there was that smell) but a bit tired looking. Breakfast, which was included, was very nice. On our second day, when we had to get to the airport at 4am, there had some snacks out for early folks to take. And the airport shuttle seems to run 24 hours.