Hotel berhampiran Citadel, Budva

The hotel's breathtaking ocean views were simply mesmerizing. Waking up to the sound of waves crashing and being able to enjoy a cup of coffee while overlooking the sparkling blue waters was a dream come true. The room itself was elegantly designed with a perfect blend of comfort and luxury. The staff was incredibly attentive and went above and beyond to ensure that my stay was enjoyable.

We visited Hotel Majestic café today with high hopes of enjoying some refreshing ice coffees and deserts. However, my experience was far from pleasant. The staff seemed disinterested and their service was quite rude. Not only did they bring our orders incorrectly (which can happen since we are all human) , but they also didn’t pay attention to our requests or even acknowledge us properly. When we tried to address the issue, their response was dismissive and unprofessional. Such behavior left a sour taste in our mouths and significantly marred what could have been an enjoyable visit. It’s disappointing when a place that promises a relaxing experience fails to deliver even basic courtesy. When we tried to complain they laughed. Ignorance must be a bliss . I hope that the management takes customer feedback seriously and works on improving their service.

I was staying in Fontana Residence Budva at Fontana Hotel (it belongs to another owner). Hotel was actually great (location and ambience). But the apartment I was staying was terrible (not the room but the host). 1) came early at 11-12plus but understand apartment will be ready only from 130pm-2pm. That's fine. So we went to lunch nearby. However, at about 1pm, host suddenly text us (few times) requesting us to come back (in 15 minutes). Luckily we were nearby so quickly rushed back. 2) whatsapped host on apartment questions, typed in both English and Serbian as she was more comfortable in Serbian, (as hotel staff will redirect them to host. Fair enough as it does not belong to hotel). Eventually host told us not to bother her (she later deleted the message which I failed to screenshot). 3) host tried to justify review but saying person in contact is staff not host and I did not contact host for the problems. Also claimed staff came at 1pm as a favour but I misused (which is a strong accusation). - firstly: how would I as an outsider know if the person is a host/guest (is not written anywhere on them or in any of our online conversations. There was no introduction too) - secondly: we never demand to check in before 130pm nor request for their staff to come down early and check us in. If she wants to come early, at least inform us prior her arrival instead of rushing us and demanding us to return in 15mins. Unfortunately, I could not share the whatsapp screenshots on reservation platform due to their T&Cs. If I could share it here, I would. Our whatsapp messages are solid claims on what really happened and host decided to brush it off and blame the customer instead. Fontana Hotel is great (the 2 stars are strictly for them) but avoid the Fontana Residence Budva (at level 8) instead. Host and staff's attitude really spoilt one's holiday.

Отличный отель. Уютный, чистый, все организовано и продуманно. Бесплатная парковка, пляж в 100 метрах. Номер небольшой, но со всем необходимым (чайников и бесплатной воды в номерах, видимо, во всей Черногории не предоставляют). Завтраки отличные, вкусные и сытные, бассейн с сауной на втором этаже. Единственное, если рано ложитесь спать - берите номера с видом на парковкой (они без балкона, вида на море, но зато никто не будет ходить и петь песни по ночам под балконом). Особое спасибо русскоговорящей девушке на рецепшн - моментально и недорого повысила категорию номера, и просто очень красивая!

The photos on the internet are not realistic at all. The room was dated, shower had mould in it and bedcover looks like it has seen better days and needs replacing. We had a room next to reception and noise of people coming in and out combined with a kid running around in the room above didn't lend itself to a pleasant experience. as the room was on the ground floor it had a small terrace with outdoor furniture but the zillions of mosquitos didn't permit us to enjoy that. Overall very disappointed despite the good reviews and high internet scores.

Just got back from our 7 night stay in Villa Gracia, we just loved every single day of our stay. Everything was perfect, starting with great location of the hotel -everywhere we went we didnt have to walk more than 15 minutes- main bus station, beach buses station, waterfront,old city,shops, restaurants or our favorite beach in Budva-Mogren 2. Literally 50m away we had a bakery and a late working small shop (22h) in case we needed anything or wanted a snack. Next, breakfast was fresh and tasty and two ladies working there were super nice and attentive, it was a real pleasure eating on a lovely small terrace every morning. It was not a problem to both of them to bring us anything we asked for (like boiling eggs for my husband ;) ) although the breakfast area was packed with guests and busy. Thank you both, you are lovely :) Room was large with a big closet ,comfy bed, cute balcony, kettle,fridge, equiped with everything we needed. Clean and spotless. We had good night sleep, Villa Gracia is centraly located but in a quiet street with not so much traffic or noise. Least but most important-owner and the staff, everyone was polite,superfriendly and helpful, providing us tips on finding beaches,restaurants, printing our bus tickets etc Me and my husband travel a lot and stay in all kinds of hotels and accomodations, from budget to five star and these guys are top notch ＜3 One of best small hotels we stayed in, and if we come back to Budva we will stay here again, and I warmly recommed this place to everyone. We had a wonderful holiday, thank you!

As a solo traveller, I was joining a group for an organised tour of Monte*****. I was very happy with the hotel as our base, it was spotlessly clean, the staff were professional and friendly. The public rooms and outside seating areas are very comfortable. Perfect for socialising after dinner! My room was comfortable and quite spacious. I had not expected a kettle but, there was one. No tea/coffee provided though. Shops are nearby and there was a fridge in the room, so easily remedied. (Teabags not readily found though! So, bring your own if you like a cuppa in your room!) As others have stated, the breakfast buffet is quite remarkable! So much choice!!! Cooked items, continental and local delicacies too! And cake! It was good to be able to try some quite different foods. Dinner again buffet style had numerous offerings. All in all, a very enjoyable stay!

Excellent stay from start to finish. Perfect view of Budva from the sea view balcony. We paid extra for a full couples body massage including hot stones and it was absolutely worth it! Breakfast, lunch and dinner were superb and fairly priced. Staff were brilliant and the concierge sorted a taxi out for us to Kotor with no trouble. We would 100% stay here again. Only problem was we had to go home.

Brakuje mi słów , aby opisać to miejsce . Personel jest niesłychanie miły i życzliwy . Miejsce jest jednym z najcudowniejszych jakie widziałem . Jakość świadczonych usług jest na najwyższym poziomie . Jedzenie jest wyśmienite i bardzo dobrej jakości . Ten hotel jest kompletny i powoduje , że zapominasz o całym świecie . Polecam z całego serca.

I long wondered if the star system is self appointed as the difference between hotels that claim to be 5 star varies so greatly. One also has to acknowledge that luxury is subjective and therefore even human reviews make it difficult to navigate. However here we go with my thoughts on our stay. The rooms are of a fine size. As a family of four I would say a snug fit. Bath and shower in bathrooms. The sofa is fine for a child, but two children was a challenge, so we had one stay in our bed. Which is a large 2 x 2. The room was clean, but not spotless and refurbishment is needed to bring it up to a more modern feel. If you pay for pool view then ask to be 3-7 floor to allow for a sea view. Our level one view was pool and people outside our balcony about a meter away. The pools are great, however here too the wear and tear is evident, with loose ladders or old tiles. The QR code system for drinks and food was efficient. We never struggled to find places to sit, however being a huge hotel the crowds can be overwhelming. The has been much excitement in reviews around the beach however we felt very underwhelmed. The sardine element of being shoulder to shoulder on grey pebbles/sand was not our idea of luxury. The food unfortunately was average but at 5 star prices. The buffet is big, but the quality of certain items is terrible. My never waste hubby, had to dispose of the prawns at first mushy defrosted bite. However we had some nice meats and fish from the bbq at the beach restaurant and the pizza was ok. Kids club was a favourite for the kids, lots of activities and both the 4 & 10 yo had fun. Service was always friendly, varying sometimes in skills. A peeve of ours was the very tacky cornering of water fountain for dinner with cardboard. It doesn’t scream even 3 star. We drink sparkling so would order regardless, but in this heat with mostly kids, it seems in bad form. Just like paid for coffee in your room. We personally would not come back and don’t see the value, however I think it’s not a bad hotel for a family, definitely would not recommend for couples.