I long wondered if the star system is self appointed as the difference between hotels that claim to be 5 star varies so greatly. One also has to acknowledge that luxury is subjective and therefore even human reviews make it difficult to navigate. However here we go with my thoughts on our stay. The rooms are of a fine size. As a family of four I would say a snug fit. Bath and shower in bathrooms. The sofa is fine for a child, but two children was a challenge, so we had one stay in our bed. Which is a large 2 x 2. The room was clean, but not spotless and refurbishment is needed to bring it up to a more modern feel. If you pay for pool view then ask to be 3-7 floor to allow for a sea view. Our level one view was pool and people outside our balcony about a meter away. The pools are great, however here too the wear and tear is evident, with loose ladders or old tiles. The QR code system for drinks and food was efficient. We never struggled to find places to sit, however being a huge hotel the crowds can be overwhelming. The has been much excitement in reviews around the beach however we felt very underwhelmed. The sardine element of being shoulder to shoulder on grey pebbles/sand was not our idea of luxury. The food unfortunately was average but at 5 star prices. The buffet is big, but the quality of certain items is terrible. My never waste hubby, had to dispose of the prawns at first mushy defrosted bite. However we had some nice meats and fish from the bbq at the beach restaurant and the pizza was ok. Kids club was a favourite for the kids, lots of activities and both the 4 & 10 yo had fun. Service was always friendly, varying sometimes in skills. A peeve of ours was the very tacky cornering of water fountain for dinner with cardboard. It doesn’t scream even 3 star. We drink sparkling so would order regardless, but in this heat with mostly kids, it seems in bad form. Just like paid for coffee in your room. We personally would not come back and don’t see the value, however I think it’s not a bad hotel for a family, definitely would not recommend for couples.
Bagus
8 Ulasan