Hotel Howard Johnson di Buenos Aires

리셉션의 응대가 매우 뛰어납니다. 모든 직원이 서비스 정신이 투철합니다. 매우 안전한 지역입니다. 다음 기회가 온다면 또 숙박할 것입니다.

We had a very mixed experience at this hotel. The positives: spacious rooms with lofts and bed space for 5 people, nice big towels, breakfast available in your room for an additional fee, and a very central location. Also, the staff provided a recommendation for a nearby pizza restaurant/sports bar (La Alameda) that had the tastiest food we experienced in Argentina. Negatives: Our first room had a broken/unusable toilet and a deeply cracked mirror and we had to move to a different room. It is unclear why the management didn't know the toilet was broken before assigning guests to that room. Did the staff not clean it? Our second room was better, but the building appears to be very old and the decor is pretty much all concrete/industrial in theme. There is no carpet, no pictures on the walls, and the fit and finish of materials in the room was very bad. They seemed to be following a ”shabby chic” idea or maybe using all reclaimed materials - even the trash can was severely dented. The bathrooms in both rooms we saw were tiny. The in-room breakfast was very good the first day, but on the second day they had a problem with the elevator and everything was significantly delayed, to the point where we were worried we would not get breakfast before our tour that day. They also did not provide the omelette we had requested. Also, apparently we were supposed to wash all our breakfast dishes in the room each day, but no dish soap or towels were provided until I asked for them. There was no explanation about why. The location was noisy at times because it's right by the Avenue 9 de Julio, one of the biggest roads in Buenas Aires. When we paid for the breakfast, the hotel staff converted the amount we owed from pesos to dollars using the official rate and then charged it, instead of just charging us in pesos and letting the credit card convert it. The result was that we paid almost double what we were expecting, since our credit card usually converted pesos to dollars using a rate similar to the blue rate. The management refused to charge us in pesos, saying it's their policy to convert the rate themselves before charging it. That gives them more money, but it is a very bad deal for foreigners who are visiting their hotel. No other hotel or business in Argentina had this policy, so it was an unfortunate surprise for us. Foreigners should be aware of this policy.

The location of the hotel is incredible, making it close to everything. The attention from the employees is remarkable, they are simply excellent. The spaces are very careful, they combine the modern with the classic. A very rich breakfast is served with all the current Covid precautions, and not only at breakfast but in all spaces.