Hotel di Bukittinggi dengan Kolam Renang

We stayed on 23rd - 25th December 2023. It was a full booked so when we asked for an extra towel was rejected. But what very dissapointment was dishonest staffs and also a rude sales person name Fredi. We left behind our belongings ie. A neck pillow and a jacket both owned by my daughter's were left in the room. The jacket was hang in the cupboard and the neck pillow was under the blanket when we left them. We had already arrived in Padang when we realized it so we called the receptionist and text message to Fredi. Within 15 mins they said there was not any left belongings behind from room 601. It was our mistake to left behind stuffs but never had experience and rude staff with any hotels we stayed before. A warning to stay with Santika's chain next!!!!

room dressing look beautiful and clean toilet and shower good condition crew friendly and helping breakfast nice and superb recommended to stay

we stayed in room 511, but there was quite a disturbing noise from the next wall because their workers were doing the construction of a new building, I thought it was only until 5 pm, it turned out to continue until 8 pm

kamar sangat bagus sangat nyaman untuk istirahat dan bisa melihat pemandangan kota bukit tinggi.

When were there, it was almost empty and we felt like we had the hotel to ourselves. Breakfast buffet was limited to small choice. Twin room was quite spacious. It was pretty clean and well maintained. For a 3-star, they supplied with soap, shampoo and even dental brush kit. The staff was helpful to lend us a mobile charger adapter. Location is close to main amenities in the city.