Ulasan Hotel Grand Heykel

Toilet was not clean properly . Beadsheets were dirty . Very unprofessional staff . Breakfast was not ready on time . If you talk about the kettle in the room it was like 50 years old with mold inside .

Strategic hotel in town. Near with otopark. But the parking rate quite expensives. Breakfast was good. Staff is good and very helpful.

Made a reservation and paid online for triple room ( 3 single beds or 1 double bed and 1 single bed). However upon check in was only given a double bed room, was told this was because i made a booking for 2 adults and 1 child. Told the receptionist and gave him the proof of booking a triple room (EXPECTING IT TO BE 3 BEDS or 1 DOUBLE BED AND 1 SINGLE BED) however was told that it is not possible as it was written 2 adults and 1 child. I am extremely frustrated as i was not given the triple room as i have already booked a triple room with trip.com. no refund what so ever. It was not comfortable at all to sleep in a double bed with 3 persons in it even though the 3rd person is a child.

Avoid this hotel by any means. It was very dirty and old .

Room was cleanliness,great location to the center of the city. Breakfast was good.

地理位置十分好，到各個景點都不遠。衞生還不錯。

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