Hotel berhampiran Sin-donga Market, Busan

Hotel room is super clean and spacious - we were pleasantly surprised. It’s a quick 5-min walk from Busan station, which was very convenient. Staff was nice and helpful. They are promoting green travelling so they don’t provide one-time use amenities such as toothbrush and slippers for free, but there’s a vending machine at lobby should anyone needs them.

Very good location, right next to Busan KTX station, about 3 mins walk to metro station and main bus stop. Small room but it has everything you. Breakfast is good, many options. The staff are very friendly. The only downside is late check-in time 4pm. However you can leave your luggage there and come back after 4pm for check-in. The hotel has 3 elevator, but they are not synchronize (not programmed) as single system. End up everyone press at all 3 lift but only take one. End up the other 2 life also stop at that floor. Basically the lift almost stop at every floor, s nightmare for those staying at low floor. Long waiting time and always full.

My 80 yo father and I had a good stay at the Ramada. The proximity to Busan train station was a plus, as was the Starbucks and Dunkin Doughnuts on either side of the hotel entrance. The cost of the rooms is quite nominal which is evident in the cheap grade of cotton towels they provide. They do not have wash clothes or provide bathroom amenities, but they have a vending machine in lobby to purchase said items. They also have coin laundry, which we used with no problem. The room was clean with the exception of the blinds that close off the bathroom from the bedroom, it was dusty. The bathroom was tiny but satisfactory. The hotel has a great rooftop view with a pool. Chinatown is right across the street but we did not explore it due to the long hours of tours we were doing. Not a bad stay for the cost.

The property itself is very good. Very high end property, new and clean. However I think the management is not good, after our arrival at busan still didn’t provide us the check in details, not even know which block we staying. We stayed for 6 nights but never got housekeeping. It says every 4 nights will have housekeeping.

A hotel built in 2022, thus their amenities are all newer. However, the hotel is lacking service in some of their younger staff (particularly a bespectacled young guy with a very strong American accent when he converses in English) Here are my review: 1)Location: Good. Their nearest Choryang station is near Busan KTX train station and Metro station. By Metro, it's near to Nampo Dong and Jalagchi fish market, BIFF street Gurkie and other traditional markets. The hotel facing the main road is very accessible. There is the Pudarak brand KFC (Korean Fried Chicken) outlet nearby that is good for supper. 2) Housekeeping/Cleanliness: Depending on who you get for housekeeping, some of them do not make the bed 🛏️ properly. There's a difference in afternoon shift housekeeping and morning shift (before 12 pm). The 1st 3 days, when we went out by 9-10 am, the housekeeping staff didn't make the bed when we returned. The last 2 days, the afternoon shift housekeeping does a better job. We are not bothered by it, as long as they do basic cleaning and change towels. 3) Amenities: All toiletries and room air-conditioning working well and in good conditions. There are USB plugs for charging but mostly slow charge. Nice big bathtub 🛁 to relax and suffice space for 3 persons to stay.

Very good room and location. Not too far from Busan station and port, so it’s very convenient when traveling. The only downside is that the kettle wasn’t working, but they quickly replaced which was good. I will come back when I’m in Busan again.

My family and I stayed at the hotel from 26 Dec to 28 Dec 2023 and upon checkout, the staff insisted that they had issues reversing my 200 000 krw deposit because I didn't use the same card. This is strange and confusing because I only used one credit card the whole time in Korea. I also used the same card to pay for the hotel booking upon check in. We stayed in other Lotte Hotels in Korea and compared to those hotels, our experience at Lotte Hotel Busan was not the best. During check-in, i had several questions for the staff assisting us but she told us curtly that she will explain this later. Perhaps it was a language issue but definitely rubbed me the wrong way. During our time using the pool, different lifeguards asked me on two separate occasions if my family had registered to use the pool -- we paid for the pool usage and received wristbands. They also hovered around my family quite a bit - prolly cos my husband's arm tattoo was showing under his shirt and my kids are rather loud (they are 3 and 6 fyi). We were also told by the staff to keep our 3 year old quiet. We understand that compared to perhaps other Korean children, our child can be quite loud. We tried our best to keep him quiet but he is just 3 and simply excited to be there and it was not so nice to feel like we were being watched all the time for our child.

The location is great. Just 1 min walk from Exit12 and so near to most tour pick up. The bed was terrible. Under a layer of bedsheets is the full plastic cover, so uncomfortable and noisy. We didn't have much good sleep in the last 5 nights. Caught 2 bugs not sure what that is, but very shocked as the room looks clean and new. The contactless service was only good if you just access it with standard requests. Any other questions were not really answered or resolved. We want to book the cleaning service, but we're out for a tour during their office hour. I can't request it while out, it's so inconvenient. There is a washer and no dryer function, the laundry has to hang out to dry for a day or two. Overall, we will not come back to this hotel at all in the future.

Hotel is in a quiet area but still within walking distance of amenities, food and shopping. Good choice to stay while in Busan.

This will be my second stay. Open the curtain and go to the veranda ... From the front, you can see the sea and beach of Haeundae, the high-rise buildings along the coast 🏙️, and the bridge of Guangan-ri 🌉 in the back at once. I woke up every morning and was impressed that the sea was waiting for me like this, and I can see that I was healed by the beautiful seaside and the sea breeze😃🫶✨Thank you very much♪