Hotel Perniagaan di Manila

Ia tenang, bersih dan bersih. Apabila saya memasuki lobi, krew akan membantu membawa bagasi dan mengalu-alukan tetamu dengan sepenuh hati dan bersumpah apabila mereka bertemu dan memberi salam. Lobi mempunyai bau yang menyenangkan, anda boleh makan dan minum ke restoran mereka dan bersenang-senang. Bilik sangat luas menghadap bandar mereka mempunyai kerusi dan meja bulat dan banyak kabinet dan meja belajar ringkasnya mereka mempunyai bilik yang bagus hanya dengan harga P1,127/malam sahaja. Kami berasa sangat selesa dan gembira ke hotel ini!!!💕💕💕

Our stay at The Manila Hotel was exceptional. The hotel’s historic charm and well-maintained interiors create a unique and welcoming atmosphere. The staff were attentive and courteous, always ready to assist with a smile. The room was comfortable and clean, with everything we needed for a relaxing stay. The view of Manila Bay added a special touch. Dining at Café Ilang-Ilang was a highlight, with a variety of well-prepared dishes that catered to different tastes. The location is also ideal, close to cultural and historical sites, making it convenient for exploring the city. Overall, the Manila Hotel offers a wonderful mix of comfort, history, and excellent service. Highly recommended for a stay in Manila.

Despite booking 5 days in advance, we were made to wait for over an hour at the reception, which was frustrating and set the tone for our stay. The hotel's location is perhaps its only redeeming quality - it's situated right in front of a mall, making it convenient for shopping and dining. However, the food at the hotel was just okay, nothing impressive. The comfort room had a bad smell that seemed to be coming from the drainage.

As always staying here is very nice and comfortable but be warned they have airport style security and scanners at the entrance which is super annoying they demand to open and see all your bags inside and belongings even if you're staying here for multiple days they'll do it every time you enter the hotel Bonus you're very close to two big malls

The room was clean, and its location was ideal, being close to all the areas I wanted to visit. I'd like to rate their service as more than excellent. The staff were incredibly accommodating, from the entrance guards who genuinely helped us with our luggage to the team that assisted us in booking a Grab car. The guards even kindly told us to wait inside, shielding us from the heat, and offered to call us when the car arrived, asking only for the plate number. What struck me most was the warm hospitality displayed by all staff members, who consistently greeted us with happy faces. Their simple smiles made my stay truly special and peaceful. ❤️ One suggestion I have for improvement is to provide an iron in each room or make it easily accessible for guests. This would be a convenient addition, especially for travelers who need to iron their clothes. Overall, I thoroughly enjoyed my time at this hotel and appreciate the exceptional service provided by the staff.

The hotel is generally good, but the receptionist was quite disappointing. Her name is Cyril. I had booked a Deluxe room with a view of Manila Bay and paid online, so I expected my room to be secured as I have communicated with the hotel multiple times about it and even indicated my request upon booking. After traveling on a 22-hour flight to the Philippines from another country, I was excited to see my room facing Manila Bay. While I was busy with my three pieces of luggage talking to the bellman, another lady arrived as a walk-in guest. She went to the reception desk before me and booked a regular room. I overheard Cyril, the receptionist, upgrading this lady's room for free to a Deluxe room with a Manila Bay view. After Cyril handed the key card to that lady, I approached her and reminded her that I had paid online and booked a Deluxe room facing Manila Bay. To my surprise, she informed me that the last room intended for me had been given to the other lady. She didn’t apologize at all. Additionally, she overlooked my booking and only gave me a key for one night instead of the two nights I had reserved. Once again, she didn’t apologize. Throughout our interaction, she never smiled, was very unresponsive, and failed to make eye contact with me, which I found quite rude. She didn't offer to assist me or explain the breakfast arrangements or any basic hotel policies. I felt overwhelmed and cried in my room because I was exhausted from the long journey and felt I had been treated unfairly by Cyril. I hope the hotel takes the time to address this issue with the receptionist and provides her with proper training in hospitality, or she could become a negative asset for the hotel.

The hotel has an excellent location, surrounded by numerous restaurants perfect for our business journey. Several tourist spots are within walking distance, making it easy to explore the area. Public transportation is readily available, allowing us to visit places like Chinatown, Divisoria, Baclaran Church, and more. The staff are fantastic; they automatically changed our bedsheets, and the room was clean and comfortable. The room amenities were also quite good. One downside was that the telephone for ordering food wasn’t working, but that wasn’t a major issue since the food was delicious. I particularly enjoyed the leche flan and calamares. Additionally, the hotel is conveniently located near Salazar Restaurant, which is known for its excellent dishes. We’ll book again.

I love the service and friendliness from the various staffs in Diamond Hotel, concierge, lift lobby staffs, gym staffs, restuarants staffs, doormen. I love the cleanliness of the room, from the bed to the desk to the toilet as well as the closet. I love the gym as well, the equipment was pretty adequate, there's tv for extra entertainment and also water dispenser to quench my thirst during workout. I will definitely come and stay in Diamond Hotel again in the future.

New Coast never failed to make our experience premium. they were very quick to tend to our requests and needs. Kudos to all the staff, thank you for the wonderful stay.

Go Hotel -Ermita is legit value for money. Though it is categorized as a budget hotel, it exceeds in performance: (1) It uses keycards to swipe for entry at the elevators; (2) Its elevators are amazingly fast & efficient; (3) The rooms are spacious. Well-partitioned spaces; (4) Separate bath & toilet; (5) Change of towels & make up bed, though by request, are being done considerately; (6) Hot & cold water available on both bath & toilet; (7) Robinson’s Mall is a block away; (8) 7 minutes walk to SLEC; (9) Very accessible with plenty of transport options to choose from. Philippine Rabbit Terminal Avenida to the hotel costs Php 170 more or less via Grab; (10) Customer care is of high quality. Staff so polite especially its housekeeping team. Very fast check in. Only there is extra cost for early check in; (11) Plenty of hangers; (12) Presence of fire extinguisher, sprinklers & alarm; (13) Presence of extra chair; (14) Spacious luggage desktops. (15) There is parking space with extra charge; (16) Spacious hallways, lobby, play activities, cushioned seats; (17) Accessible light switches & big desktop in between twin sharing beds Downsides are: (1) Airconditionjng units must have regular maintenance cleaning; (2) Tiles need extra scrubbing; (3) Accumulation of water in bathroom drain ways