City Terraces Reviews

Great location, the city center with a large shopping mall just two blocks away, within walking distance to the ferry terminal. Cozy apartment, very friendly hosts. Strongly recommend.

We stayed here during the spring break for our children. First of all, don't get confused and understand that this is an apartment, not a hotel. If you can prepare and buy your own personal items as needed, it's a very nice place. It has good access to the Cairns shopping center and other major facilities, there is no problem with parking for rental cars, the pool is only available to guests, so you can use it almost exclusively, you can use the veranda freely, and most of all, the owner's friendly greeting made me want to stay longer. We made a reservation the day before we arrived because our flight from Japan was early in the morning, but we were sent an email in advance with instructions on how to enter and other things, so we were able to shower, rest, and play energetically in the afternoon! The only things we were glad to bring with us were body soap and soft tissues, and the only thing we wanted was a Teflon-coated frying pan? I can't think of anything in particular... Basically everything is available, and if you don't have it, you can buy anything at the supermarket or the reject shop across the street! Have a great trip!

It was late, so I did unmanned check-in and unmanned luggage storage, and it was very smooth and nice. I was nervous that there would be bugs, but I didn't even see a bug out for 3 nights and 4 days. It's very convenient to have a dishwasher and microwave. It is convenient as there is a space where you can share leftover ingredients and items. The lady at the reception was very friendly and helped recommend travel destinations.

The kitchen is not clean and the dishes are not clean. The environment is good, not far from the supermarket and night market, the service staff are enthusiastic and responsive

Two-bedroom apartment, big room, nice owner.

位置不錯，步行的話10分鐘可達購物中心（超市和購物），25分鐘可達郵輪碼頭。工作人員非常友好。房間的衞生需要改進，入住的時候床單有些黴漬，很多傢俱有灰塵。還有些用品如鍋碗、電器略顯成就。總體來説，性價比還行。

Our stay was comfortable..location was great..calm and quiet surroundings..only downside was that our apartment was on the first floor and we had to carry the bags upstairs..we cdnt find the lift..but everything else was exactly as promised ..kitchen is fully functional..its a clean and comfortable apartment..we stayed at 2 bedroom apartment..there was a washer and dryer in the apartment, which was a great help after snorkeling.. Aircon was working fine and the balcony and view were very nice...overall, it is exactly as described and we are very happy with our stay..

Super accomodation very well equipped unit very quiet excellent hosts clean tidy and friendly would stay again.Took us so long to find what we wanted and theses self contained units were perfect awesome hosts

City Terraces was in a great location for us, easily walkable to all the main sights, convenient for tour pick up and with dedicated managers Will and Lyn to boot. You can tell that they have put a lot of thought into what makes a guest comfortable away from home and little touches such as the freecycle section and library were utilised by us and it was great to be able to leave behind items we bought but could not consume. I was also taken by how neat their recycling and bin areas were when we went down on our last night. Yes, the place is aging in spots and yes issues do happen, however we were impressed by how quickly reported issues were rectified and overall, you can tell Will and Lyn take pride in providing a great product, this is visible in the upkeep of all areas of the property. Thank you for providing a 5* stay, we will be recommending that our friends and family consider City Terraces when visiting Cairns.

I have mixed feelings about this property. We stayed 4 nights and, while overall the experience was quite good, there’s a lot that could be improved upon. We were supplied with one teeny-weeny bar of soap to service both shower and hand basin (no shower gel), although the manager readily supplied more when I asked. The TV in our bedroom was not working, for which he apologised. The kitchen was quite well equipped, but there were bits and pieces of crockery, cutlery and glassware, with not much of it matching. The floors throughout the apartment are in need of a deep clean and the complex as a whole is in need of a makeover. That said, the apartment was comfortable, with a good-sized balcony (ours overlooking the lovely pool) and we had everything we needed. It was quiet and conveniently located to Cairns Central, Rusty’s Markets and the Esplanade. We were particularly grateful for the complimentary bike use. We only dealt with Will, not Lyn, but he was always friendly and helpful.

We stayed here for 6 nights as we were attending a wedding in Palm Cove. We stayed in a 1 bedroom apartment. The complex was quiet, the pool was lovely and the apartment was spacious. I liked how they were environmentally conscious. It was easy to walk to the supermarkets and also the centre of town and the foreshore. Everything we needed was there. Highly recommend.

Lovely apartment, close to be able to walk to the Esplanade and supermarket. The area was quiet and safe. We made use of the complimentary bikes to ride to the beautiful botanical gardens. We would stay here again.

Stayed here for 8 nights. Very friendly helpful reception from Shelly when we arrived. Apartment was spacious and well equipped. Pool area also really nice. Everything spotlessly clean. Borrowed a couple of bikes for a day. Will was super helpful and v friendly as was Lyn. 10 - 15 minute walk to the Esplanade so you are nice and close but don’t get all the noise. Great value for money and would highly recommend. Had a nice family feel to it.

We spent 4 nights here and found this whole complex fabulous. We felt safe and the apartment was spacious and clean. Had a lovely pool and bbq area. We highly recommend. Good location as well, close to Cairns railway station and shopping complex.