Hotel 5 Bintang Terbaik di Cairo

The hotel is a great place to recuperate and layover before flying out from Cairo International Airport. It’s easy to get to from terminal 3 via the link bridge. The staff are friendly especially Aziz who was exceptionally and helpful. We did a day trip before our flight in the AMs. The only problem is ordering an uber and getting it to come to the hotel lobby. I don’t know why but several drivers cancelled because the location picks up the arrival terminal instead of the hotel. The hotel has shuttles though that go to the city. Breakfast was also good and the staff was amazing. Peaceful atmosphere away from the airport lounges and chaos at the airport.

Hotel staff are friendly and helpful. Especially the staff who wearing blue work uniform,they call him Benmen maybe,he was really supportive staff,he is super nice,he taught me how to call the driver on the Uber and not be tricked by the driver.Everything he can help.I felt thankful to him.Also location was quite and safe.They have updated my room,the room was great and big enough,every room have balcony.The design of hotel was excellent.and there are cafe,cinema,shops.It’s very convenient. I felt so comfortable to stayed in AL MASA hotel. I will choose here if i go to Cairo again

المنظر فوق الخيال والنيل يحيط من كل اتجاه ومنظر النافورة خياااال وايضا احب اشكر جميع العاملين في الفندق واخص محمد وكامل ومحمود وإلهام على الخدمة السريعة في الغرق وتلبية كافة المتطلبات شكرا جزيلا من كل قلبي وإلى الامام فندق سوفتيل بهذه السواعد العاملة و الراقية اللي تعكس طابع اجمل من الطابع المعماري المميز 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

The best hotel ever .its my second home and special thanks to marly she is always friendly and helpful also would like to thank Mahmoud from the butler team for his extraordinary service everything is on tip top

if you got room number start from 5, which means your room is at the garden view room, that was very terrible, the facilities are super old and not clean there. You`d must better to ask the staff to change your room, the rooms in the main building are renovated, with nicer facilities and cleaner shuttle bus is very convinient

This hotel was fantastic. My entire family was sad to leave. We could have stayed another week. The rooms are beautiful, the beds luxurious, the restaurants fantastic. The restaurant Saigon was out of this world. Make sure you order the sushi. It’s quite a presentation. Our waiter and busboy were attentive and nice. The belly dancing show at night was so much fun to watch. I really appreciated the bouncer and manager accommodating us and helping us get into the show the first night we arrived. If available, try and get a room associated with the fairmont gold lounge. The breakfasts are out of this world and the happy hour can substitute for dinner since there is so much food. Everyone remembered our name. Special thanks to Amir, Mohammed, salma, salma and abanoub for making us feel welcome everyday. Last but not least, the teenagers loved the rooftop pool and spent many hours there everyday. The staff were super attentive to them and catered to their daily multiple smoothie orders. Like to thank Mahmoud, Mohammed, walid Salem, moustafa ,and mohy for taking great care of them everyday. We toured some of the other nice hotels, but in my opinion, this one was the best and most beautiful. Egypt has been on my bucket list for 15 years. It was a fascinating city with so much rich history. We were well taken care of by our your agency, seeegypt tours. . Would highly recommend them for all your needs around the city. Thanks to all the wonderful people we encountered that made our vacation extra special.

If we consider Egyptian standards, this hotel in Cairo is probably one of the best. If we refer to the European standards of 5-star Kempinski hotels, there would be a lot to correct. From the fact that the staff should respects privacy (they just walk into the room, while I were naked going to shower and then leave, without apologizing and laughing loudly), to the fact that there is a glass screen in the shower (same in 3 different rooms) leaking water, floods the bathroom or, say, the security service harassing you at 2 in the morning because of a ”suspicious” item in the suitcase, although the same thing was in the suitcase of the previous two arrivals and no one paid attention (it was a steam iron). In general, the staff is forced to be polite and they are very slow. Just a very kind restaurant receptionist and one nice waiter in Osman restaurant. I believe that this is the maximum that Kempinski manages to achieve in terms of its own standards considering the mentality of Egypt.

I’m really enjoyed, everything very good Food, service , views , clean Nice staff always following up and ask if you need any help or services I like it so much

افضل فندق في مصر وفي ام الدنيا الماريوت الماريوت الماريوت والي اسرع وسرع واسرع واسرع واسرع ثم اسرع واسرع واسرع في الماريوت عمر الخيام واسرع واسرع واسرع في انجاز الدخول للغرفه منذ اربع سنوات واسراع واسرع واسعرع واسرع واسرع موظفة اسمها قمر والله انسانه عسل بالاسلوب وسرعه الانجاز يعلم الله ماهي نفاق بس روح لها اذا صادف نوبتها وراح تشكرني بنسبه للنظافه 100%100 استقبال 100%100 ارتياح ١٠٠٪؜١٠٠

السلام عليكم ورحمة الله وبركاته شكر جزيل لادارة الفندق وجميع الموظفين وخاصهالموظفه —- منى——- من قسم المساج اشكر حسن تعاملها واتقانها لعملها حيث انها جمعت بين المساج والعلاج الطبيعي كنت اعاني من الم على مدى سنوات في الكتف والحمدلله انتهت المشكله ورجعت مرثانيه بعد شهرين تقريبا وايضا كنت اعاني من الم في القدم ولا استطيع المشي جيدا والحمدلله خرجت من عندها وانا بكامل عافيتي من هذا الالم صراحه تعتبر من الاسباب الرئيسيه لترددنا على الفندق نتمنى لها التوفيق ولها جزيل الشكر والعرفان