Hotel berhampiran Harmony Park, Calgary

DO NOT BOOK THIS HOTEL on Trip! Front desk staff did not accept prepaid checkin voucher when I arrived. It took several minutes, a call to Trip and much discussion, showing of documents and receipts, until clerk finally called senior staff. Poor training? Maybe. Rude and unpleasant? Absolutely! Apologetic? Definitely not! Last time I will stay here no matter how I book.

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We stayed for 3 nights & had a hassle-free experience. It is best to include the breakfast buffet in your booking, the service was wonderful! The location is in downtown so it’s accessible.

Our flight departing Calgary was cancelled for 24 hours so we were put up in this hotel by the airline. The staff was pleasant and accommodating, special shout out to Stacey in the lounge who worked so hard to make sure everyone whose flight was cancelled was fed and full of drinks! Also special shout out to the chef that night, he was alone and still managed to get all the delicious food out in a timely manner! These two really stepped up and made our rather gloomy stay much more enjoyable! The rooms were clean and comfortable, big soft pillows on the beds and you could control your own room temperature. The front desk staff also accommodated a late check out for us as we had so much time to waste the next day. Thank you to the staff, you’ve really worked hard to turn our trip around!

The Hotel is about 10 minutes from the Hotel, Close enough to take a walk and pick up some fast food. They have a famous restaurant that is located a 5 minute walk from the hotel called Jollibee's. Amazing chicken, The staff is very friendly and has everything you need in your stay. Nice rooms, comfortable beds, coffee maker and a number of bathroom amenities. The pool is warm and the jacuzzi is hot. A great way to relax your body. Only a ten minute drive from the airport to the hotel and a 5 minute drive to stores and shops I definitely would stay at this Hotel agian.

Renovated facility that offered a pleasant surprise. We spent the night there prior to flying out of YCC. They offered to keep our vehicle there for the week that we were gone for at a very reasonable rate and provide shuttle service to the airport in the early am for our departure. Staff went above and beyond when the shuttle was not available and had a prepaid cab ready waiting to take us to the airport that morning. On our return late at night a similar situation at the airport were the shuttle wasn’t available a cab was provided to take us back to the hotel late at night. They provided a wonderful full meal breakfast voucher in their restaurant so we left in the morning happy on a full stomach. Can’t say enough good things about the front counter staff. Will be there again soon.

Show that you care! The hotel is new, beautiful and well located. The breakfast room is impressive with its size, tall ceilings, views and terrace. The breakfast itself is great with its variety, including waffles and a delicious South Asian(?) vegetable stew each day. The suites are large and well equipped, and the bed comfortable. Now if only the staff could treat customers a bit better. We paid $30 for underground parking, which was important to us because we got an upgraded rental car and were liable for it. On the second day, the garage was completely full, with more cars entering the garage - thanks to a broken capacity indicator that permanently shows 208 spaces. Staff basically blamed it on the fact that the garage is a private facility unrelated to the hotel. They sent us to two nearby surface lots. One was only available till 8:00 at a cost of $22.52. The second one was a dirt field. 1. I don’t care whose lot it is. You sold me access to it at an extortionate price and did not mention any other options, implicitly endorsing it. 2. Don’t sell more spaces than you have, especially at that price. 3. Know and explain options. Don’t direct your customers to a lot that only sells space till 8:00 for over 3 times the price as the next lot. You are wasting my time. Then at 4:00 am, we were woken up by a loud motor noise coming from the fridge. We had to move it and unplug it (it’s a full size fridge, not a hotel fridge). The clerk’s reaction? “Sorry about that, I’ll tell maintenance.” We had one night parking taken off the bill. No consideration for the hassle both from the parking and the fridge. You can do better. Better policies, better communication and a bit more generosity. Overall, not a good experience.

Hotel ini berada di lokasi yang baik, di sebelah CTrain. Bilik double tidak besar, terutamanya penyaman udara terlalu bising, peralatan penghawa dingin terbalik, dan saya tidak dapat tidur nyenyak sepanjang malam. Perkhidmatan kaunter penerimaan tetamu baik.

Been a few times, keep coming back. Located in a a cluster of hotels, there's not much within walking distance except a McDonalds, but close to main roads. I arrived Victoria day weekend, so parking (and hotel) were quite full - but I always found a spot. Desk staff were fine, polite and efficient. Breakfast was OK - fair selection of food, could do with some cheese and some more fruit, though. Has a decent sized swimming pool, looks quite clean, and a washer/drier. Small gym as well. Ended up in the adjoining (older) building, not in the main tower. These rooms look older, also - no lift, have to use the stairs only. Window faces onto the open corridor. Room was fine, fairly spacious, storage room OK. Had a big fridge, a sink, a microwave, an oven..... Bathroom fine. Had a small table and two chairs - as usual, chairs too low for table.... TV had a fair selection of channels but was analogue. Wifi was a problem - signal was strong enough for phone but my laptop had a real problem getting connected and staying so. a/c heating worked fine.

This location is so perfect if you want to walk around the streets of Calgary. My room was a standard King it was the best experience I’ve ever had. They just had a moment of tech issues when it comes to claiming my breakfast voucher, but aside from that, the staff were so nice, they kept the room clean, the amenities were so worth it.