Hotel berhampiran Victoria Park / Stampede CTrain Station, Calgary

Everything about our stay was top notch. The room was immaculate and had everything we needed. All staff we encountered either at the front desk, bar, restaurant or housekeeping were very friendly and ensured all our needs were met. The hotel is located very close to the City Hall LRT stop, so travelling around town was very convenient as we decided to NOT rent a car on this trip. A caution though, this location is not in the ‘heart’ of downtown so we found it somewhat limited if you want to go out and stroll around for shops, restaurants etc.. Since we were here visiting family, this wasn’t top of list for us. Also the breakfast was fantastic and fully met our expectations.

This location is so perfect if you want to walk around the streets of Calgary. My room was a standard King it was the best experience I’ve ever had. They just had a moment of tech issues when it comes to claiming my breakfast voucher, but aside from that, the staff were so nice, they kept the room clean, the amenities were so worth it.

Modern well designed hotel in downtown Calgary. Included breakfast was excellent with good variety though hot food items were not hot. Staff is friendly and helpful. Easy access to public transit and underground parking is secure and convenient.

Really great hotel; nice rooms, bedding, shower. Seemed like it was brand new but I didn’t ask. We had a king bed with this mini couch that we discovered pulled out to a bed. We walked to the Peace bridge which was nice. Stephen Avenue was about 1/2 mile walk and a ton of cool restaurants and pubs are there. This hotel has a cool rooftop and two restaurants but we didn’t get a chance to go. People seemed to like them.

Good location. Comfy bed. Bathroom could use some improvements but overall pretty good for the price. Would be nice if smoking was allowed on the balcony, as that's the only reason I booked the balcony.

The outside of the hotel doesn’t prepare you for the stylish interiors, the reception is not only modern but very welcoming, the front of house staff were lovely. We booked the Mingle / Double Queen Room and the room was lovely, very clean and very hip, the bathroom was generous and again stylish with a normal sized hairdryer, complimentary shampoo & body wash, we could park on the property and the staff were helpful and very welcoming. Would certainly stay again.

Spent 5 nights here and was very pleased. Staff were, without exception, pleasant, friendly, helpful and welcoming. Room was spacious and well-equipped. Restaurant/bar served good range of food and drinks. Reasonably priced and tasty. One thing which puzzled me was that, having paid for breakfast in advance, I was left to serve myself from the drinks and buffet area. I had no problem whatsoever in doing so. However, over the course of several breakfasts, I noticed that a few other guests were served by the waiting staff. It was not clear why this was. The hotel has pleasant decor and good facilities, including pool and gym. However, it is slightly puzzling why it is called Holiday Inn:Calgary Airport, as it is not in close proximity to the airport in the manner one would usually expect. Which leads me to the only problem I have with this hotel; its shuttle bus. The IHG app indicated that a shuttle bus was available. Indeed, it provided information as to where the buses were to be found - with information relating to both international and domestic terminals. I went to the appointed place and waited and waited. No shuttle bus appeared. I was really keen to get to the hotel as I had arrived on an early morning flight from the U.S. Finally, after an hour, I called the hotel and spoke to someone who said he would transfer me to reception. The connection then dropped. At the same time, a driver from another hotel group informed me that one had to order the Holiday Inn shuttle. I telephoned again and, this time, was told that the shuttle bus would make its way to the airport to collect me. Which it did. By that time, I'd been standing outside the arrivals area for well over an hour. When I got to the hotel, reception staff told me that the requirement of ordering use of the shuttle in advance had been in place for about four years. That being the case, why for goodness sake doesn't the app, the website or the email one receives in advance of a stay tell people that! It was frustrating to the point of annoyance and really out of step with all other customer service/relations. I had the interesting experience of the hotel being evacuated one evening due to a fire alarm (found to be false). Staff seemed to handle the matter competently. It's reassuring that a Fire Station is very close by - much closer than the airport and the firefighters didn't have to wait for, or order, a shuttle bus.

Hotel did not return our deposit of CAD 180 even though we’re sure we didn’t break anything. Tried calling them but they told us to call at 10am, yet to call again as we’re busy lately. Food was great and room was clean. Kitchen staff was kind but took long time to refill. One type of food was all gone even if it was still early (potatoes). Front desk staff were good

Stayed for a second time, really enjoyed our stay! The swimming pool and water park is an extra bonus!

Was absolutely filthy because the room with the steam bath I would suggest bringing your own cleaner and making sure to clean the tub in the bathroom very well The bed was very comfortable though and yet the people behind the desk were yet very rude and very ignorant they had no manners at all and were very short with everyone