Hotel Calgary dengan Kolam Renang

I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel. . I am writing to complain  the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge. Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone.  So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line. So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction. I am very concerned how your service match up with your high level of fees.

It’s the best for a person who has overnight layover! Like they are trained for that specifically. Free shuttle bus any time is real! But I couldn’t contact them by email though. Gotta call them, hope they fix that, I emailed a lot prior to my trip too. And the staffs are so kind that it made me feel safe and secure that I will not miss my flight 😌 If you have to leave early for flight before breakfast time. They will give you muffins and apples! The room was so big and nice, I wish I didn’t have the flight to catch so I can keep sleeping in that humungous king bed. There’s an atm at the lobby.

I always enjoy my stay at Deerfoot Inn & ******. The purpose of my trip was to hang out with my sister and catch up on our lives. The deluxe queen room was spacious and welcoming. I found a stain on the top sheet when the cover topper fell away. Just looked like a coffee stain, but jeez?! We went down to the buffet for supper, and the prime rib and scalloped potatoes were delicious, as well as the other entries. After we ate, we sat in the lounge next to the restaurant. I loved the big, comfortable chairs we chose to sit on. When I got up to use the ladies' room, my hips were out of sorts for several steps because the chairs are sitting too low. May I suggest they update the furniture as I noticed other older guests having the same issue.

밤중에 와인 오프너를 요청하러 프론트에 갔는데, 직원분께서 아주 친절히 응대해주시고 직접 열어주셔서 너무 감사했습니다. 객실 카드 키 잠금 말고도 수동 걸쇠가 두 개나 있어 안전했고 복도에 있는 자판기도 편리했어요. 또, 공항까지 무료 셔틀 이용 가능해서 좋았고 조식 과일이 특히 신선하고 맛있었습니다😊 한 가지 아쉬운 점이 있다면 어메니티에 페이셜 솝 말고도 일반 핸드솝이 포함되어 있으면 좋을 것 같습니당

I booked the suite for my stay and it looked exactly just like how it was advertised. I was impressed by the cleanliness and the cute tiny quirks of the room. The bed was insanely comfortable and the duvet surprisingly kept us warm. Overall this hotel is fantastic. The servers during breakfast were very kind and attentive. 10/10:)

I'm not the one that leaves bad reviews but I have to do this . This isn't your typical holiday inn you're used to . Far from it . Stains on blinds, not the typical spacious room I'm used to . The heating system made constant dragging noise at intervals all night . We couldn't sleep . Not what I was expecting . Then I called to see if there was an option to get the room upgraded , the lady that picked up was too eager to shut me off . There was no professionalism . Microwave was making creaking noise and the tv wasn't working when I checked in though that was fixed promptly when I called them in . I'll give them a 5/10. I've been to other Holiday Inns in Edmonton, and they are top class with very decent people at the front desk . This is just one old hotel trying to live up to the franchise name. Not close !!!!! Never again!!!

酒店很新，新裝修過 洗護用品還可以 值得推薦 衹是空調不好操作 早上想用咖啡機弄個咖啡，打開裝水的後面 滿滿是灰塵 這個是不是應該被好好改變 衞生：衞生細節不好，特別咖啡機衞生 就是沒有打掃過，全是灰 設施：新 環境：好 服務：性價比高

All staff, from front desk to engineering maintenance, are great. The restaurant breakfast staff might want to smile too. 😊

This is my second visit this time it was perfect they renovated it since i walked in smells sooo clean and fresh the housekeeping manger sooo helpful and kind The buffet for dinner amazing Indian cuisine over all very nice experience especially at the pool

Surprisingly good value because we had not much expectations due to the lower price range of rooms. Room was clean and comfortable, and aircon works well.. furnitures just needs a little updating.