Not to sure where to start. The most annoying thing, is the way the Hotel is ripping of its customers. With 5 star prices when the hotel is a 3 star at best. You pay 550 euro for a beer in the hotel and you can get 5 x beers for that price 100m outside the hotel and around the island. Very much the same with the food. And again the bar food and service is nowhere near 5 star. We went down for dinner on a Tuesday night at 19.40. The restaurant was not even a quarter full, when we where asked, have you booked. Not a good evening are a how are you, just have you booked, we said no that we didn't no we needed to, nothing was said, after a long pause, the very rude guy that seem to be the restaurant manager said, we can take you at 20.30. Not saying anything like we are sorry but at present we have no room but we can fit you in. We eat a the Bar which is the same restaurant but only 1x bar staff on, who was working all the bar tables also, leaving most people sitting waiting. Again if this was a 5 star this world not be happening. Reminds us of a traveller lodge bar. What 5 star resort makes you que up for a beach towel at reception each morning with I ticket in you hand, so 3star. On the up side the room are great and cleaning services each day. The breakfast is OK but again no where near 5 star. Another examplef: we used 1x coffee pop that are in the room with the tea/coffee kettle ect, and on check out the only item on or pill was 75cent for thar coffee pop, need I say anything else to the people reading this and stay 5 star around the world, my 1st time in my 40 years of travelling around the world. Don't get me started on the car rental that the hotel provide. Car rental that ripe of the hotel quess just because there is nothing eles to do but rent a car. Bestride, need to change there name to! Well I'll let you decide should you use them. Yes you have all the 5 star things you expect in a 5 star hotel but not the staff or food at Pedras do Mar Resort and spa so don't expect it.
Sangat Baik
109 Ulasan