Pengguna Tetamu
27 September 2024
One of the first guests into this lovely boutique hotel. Top notch facilities and Spa. Comfy sunbeds laid out around a small beautiful pool and along white sand beach which is on a shallow part of the lagoon. Food is good to very good, as a new establishment, there were a few small issues kitchen wise but staff are superb and want clients to have the best time so only going to head into the excellent on the food front I’m sure. Rooms and other facilities are excellent. As good as anything I have seen anywhere else in comparable destinations. Beds are extremely comfortable. Housekeeping is excellent. Rooms are huge, we had a senior suite which beautifully laid out and huge with an integral jacuzzi. The Junior suites are their smallest rooms and they are still huge and beautiful places to be. We had a nose around at the suite with a pool but for us the Senior was the pick as we had a good view onto the middle garden. Nearly all your staff were excellent, friendly with genuine smiles who seem very happy to help. Some stand out staff who deserve a special mention who gave exceptional customer service: Head butler - Leckraj, always friendly, helpful and super professional. Reception - Vimi, excellent service with a lovely smile. Restaurant - Dillan, who put up with my 7am requests for coffee for me to take to my wife in bed with a genuine smile. Finally Sylvana who was so lovely every time she served us, so enthusiastic about Mauritian food, she is a huge asset. Excellent Breakfast. Cold selection is good with lovely fresh bread and pastries and high quality cheeses, fruit, meats, pancakes and waffles. Hot choice also excellent with usual selection of hot options including Eggs Benedict, Florentine and Royale. Also excellent Omelettes. Excellent service every day. Dinner is full al la carte taken on a beautiful covered area overlooking the lagoon. There are supplements payable for some items if on half board. Difficult to relate supplement cost to actual value of item sometimes but there is a reasonable choice without having to go to the supplement items. Dinner is overall good and we could see steady improvement towards excellent as the 10 days went on. Our last meal on Friday night was perfection and the curry lunch on our last day was utterly superb as was the numerous sides to the curries. Sylvana our incredibly helpful and friendly server asked the chef to make it Mauritian style (and spice) and it was the best thing we have eaten all week, everything I wanted your food to be. If you stay at this level you will have happy customers. Overall would happily recommend Sea Diamond, it’s early days but you can see it’s going to be one of those special places.
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