Hotel berhampiran Anglia Ruskin University, Cambridge

Room was clean and tidy although very dark. Staff very friendly and helpful. Pre booked a breakfast which had lots of choice apart from only egg option was scrambled and Cumberland sausage was bit pasty. Over all good stay. Would book again.

I have given this an average review more because of my disappointment than how the room was. Christ College looked so promising.... and indeed it it is stunning. But not all of it....be warned So after a lovely day I got back to the porters lodge. I was tired. I received a map and a key. I was told I needed to walk through the college I got lost twice because what the map did not tell me was the whole of the back of the college was a building site. So I had to duck under scaffolding and Circumnavigate tarpaulin.... it was like a maze. I eventually found my way to the right place. An ugly block of flats which was certainly not in the lovely *********** photos. Not only that.... a very high Spiral staircase awaited me. I got to floor 4... I saw another stair case but it wasn’t to my room. I then saw another spiral staircase. Also not to my room. At that point I figured it was not going to get any better. So I didn't stay there. Now this was a personal choice of mine so if you are young and sprightly this might be fine for you. The room I would have stayed in was Very Cheap. Not sure if you get an en suite bathroom though. It is in a central location and the porters are very lovely and friendly. But it was not for me. There was an element of misrepresentation here, as although it said in the blurb there was building works, that is an understatement. It did mention stairs but NOT two Spiral staircases. So I think that needs to be addressed.

Very old style set up (which is rather nice). Very quiet location and the service is really good. Friendly staff and very good security. Definitely would consider staying here again.

The location is 10 minute drive from the train station. The room is clean since we can sense the smell of the disinfectant fluid. They have a restaurant that does not run after 8 pm, but the staff were kind, and we dropped our luggage here after the checkout. Since this is more like a private house, they do not have a lift.

No bed for third person made up, called receptionist I was told someone will come and do it, this was at 19:00 no one ever came, even after following up over the phone. I spent night sleeping without bedding, on plain sofa bed without a single pillow. Terrible experience and poor service. Not enough towels, just for one person & again after calling reception- I was told that they ran out of towels!!! This was enough for my family to bare after whole day of travel, especially the room booked was Executive one. So expected to be up to highest standard and service to be over the top, this isn’t the case. Cleanliness is very poor - see pictures. Dust everywhere and this wasn’t one day worth. After asking for partial refund due to poor service, I was given a silly look and smile, advised to sent email online. Do not bother going there.

Given the £150 a night pricing and established brand name, I was unhappy to spend a combined 5 hours queuing to speak to front desk RE a pre-booking query - when they finally answered after 90 minutes wait on my 5th attempt I was immediately hung up on. I booked the ”more with your stay” option which includes parking and nothing more. Further issues occurred at check-in when they attempted to charge me £15 for parking anyway. I explained that this wasn't correct, showing them my booking confirmation and explaining that parking was included as I had confirmed pre-booking. Despite confirming that I wouldn't be charged, I was still subsequently charged £15 necessitating a further call back from myself to resolve. The stay itself was comfortable, the hotel, rooms and facilities are nice and fairly well cleaned.

We stayed at Holiday Inn for 2 nights between May 30 - June 1 2023. Overall the hotel was great and we had a pleasant stay, we had planned to visit the town center and look at the history of Cambridge thus the location was important to us. It was only a short drive (5 mins) to the centre where we could go punting, shopping and to the universities, museums and gardens. We included breakfast in our stay, which I would highly recommend there was a great selection of foods and the pancake machine was a huge win for us. The only thing we were disappointed with was the fact that dressing robes and waters which are usually complimentary in other hotels we have visited, were not included in the room for free and when we asked we were told we could drink the water from the bathroom, which was not pleasant but other factors such as the fact our room was cleaned regularly and the amazing breakfast did make up for this.

Very quiet place which offers lodgings, chalets, and houses. Also very close to Park-n-Ride to Cambridge. We went to Cotton Garden and Madingley Hall of Cambridge Univ. for lunch, and full English breakfasts. Both are very nice＜

Never ever stay in this horror show, I do not normally swear or leave reviews and I'm almost lost for words to describe this place, I would call it a hovel but that would be a huge improvement, I can't believe the state of it, I can't believe they have not been closed down, every inch of this place is disgusting and falling apart and full of damp and mold. On arrival the first thing that struck me was the state of the car park which is muddy and full of holes, abandoned car at the bottom under a tarpaulin. When I reached the so called ”reception” my key was laying on a table with my name scrawled on a sheet of paper, no sign of anybody around so I found my own way to the room. The hallway was dark and dilapidated with signs of damp and mold and a funny smell. When I found my room and opened it I couldn't believe my eyes I have never seen anything like this and the smell of sweat, mold and damp was overwhelming. Paper was peeling off the walls and the plaster was crumbling, every inch of this place was disgusting and covered in thick dust, everywhere you looked was grim, I can't go through how bad everything was because it was all so terrible. If you had nowhere else to go and had to spend the night on the street let me tell you that that would be better than this and I am not exaggerating, I ”slept” fully clothed on top of the horrific bed with my own personal towel wrapped around the pillow and couldn't wait to get out of there, please please just do not stay here ever.

Booked one night to enable us to go on a 'stable tour' the next mornig - absolutely everything was first class... friendly and helpful staff, lovely room with all that you could possibly want in it and one of the best breakfast choices that we've seen in a long time. Will definitely use again...