Hotel Hyatt Centric di Cambridge

The location is excellent which is at the city centre. The Grand shopping arcade is next to the hotel. Very convenient to the travelers. The hotel is at the city centre which walk 10 minutes can reach most of the important sites. However, the hotel forget to arrange housekeeping for my two rooms for one night. When I come back to hotel after whole day visit, I was surprise by the untidy room. I tried to call house keeping but the line is busy. I go down to the concierge but they could not help. They just said to make sure housekeeping will be arranged tomorrow. I was so disappointed. Moreover, I have requested laundry services on two consecutive night. The concierge said that both laundry can return to me after two day in one go. After two days, I asked the hotel to give back my laundry. They can only give back one pack of laundry. After my repeated complaint, they finally find out my second pack of laundry bag. Their service is quite disappointing.

住過幾次即便不可能天天都滿意，但仍然是我唯一的首選。首先近火車站，火車站廣場也有停車場，走路幾分鐘就有很多不同的餐廳和超市，離中心也才15分鐘行走路程，到Cambridge university 也是16分鐘左右，很方便。不過早餐品種每天一樣，我住了一個月，餐廳早餐天天都不變換，會厭倦。房間床品舒適，設計風格很喜歡，簡潔又有質感，洗手間也很大很舒適，這樣的面積在劍橋很難得。

Very old style set up (which is rather nice). Very quiet location and the service is really good. Friendly staff and very good security. Definitely would consider staying here again.

Title: A Stellar Experience at This Exceptional Hotel I recently had the pleasure of staying at this outstanding hotel, and I am more than pleased to share my delightful experience. The environment of the hotel is nothing short of impressive. Nestled in an exquisitely landscaped setting, the hotel boasts an ambiance that perfectly blends sophistication with tranquility. The interiors are tastefully designed, radiating warmth and comfort. The cleanliness throughout the premises is commendable - from the plush guest rooms to the common areas, every nook and cranny exudes a sense of freshness and hygiene. The peaceful surroundings coupled with top-notch facilities made my stay truly rejuvenating. As for its location, it couldn’t be more ideal. Strategically situated in the heart of the city, the hotel offers easy access to major tourist attractions, business hubs, as well as shopping and dining destinations. Its prime location turned out to be a significant advantage during my trip, saving me considerable time on commuting and allowing me to explore the city effortlessly. The check-in process was seamless and straightforward. Upon arrival, I was greeted by the courteous and professional front desk staff who swiftly processed my paperwork. Their use of advanced technology expedited the check-in procedure, making it a hassle-free experience. They were attentive to my needs and provided clear instructions, which made my first encounter with the hotel quite memorable. In summary, this hotel excels not only in providing a serene and luxurious environment but also in offering a convenient and central location. The efficient and user-friendly check-in process further enhanced my overall experience. I wholeheartedly recommend this hotel to anyone seeking a comfortable and enjoyable stay. It’s truly a gem that combines the best of service, location, and ambience. I look forward to returning to this fine establishment on my next visit.

I like this hostel very much, nice location, friendly and helpful staff. Last night(27/03) I checked in, a young man working in the reception show me to my room and the kitchen etc. Sorry I didn't know his name, I really appreciate what he did to me. Thank you so much. The best experience in Cambridge.

We stayed at Holiday Inn for 2 nights between May 30 - June 1 2023. Overall the hotel was great and we had a pleasant stay, we had planned to visit the town center and look at the history of Cambridge thus the location was important to us. It was only a short drive (5 mins) to the centre where we could go punting, shopping and to the universities, museums and gardens. We included breakfast in our stay, which I would highly recommend there was a great selection of foods and the pancake machine was a huge win for us. The only thing we were disappointed with was the fact that dressing robes and waters which are usually complimentary in other hotels we have visited, were not included in the room for free and when we asked we were told we could drink the water from the bathroom, which was not pleasant but other factors such as the fact our room was cleaned regularly and the amazing breakfast did make up for this.

Nearby big stores however quite far away to the city center, behind the street which not friendly for ppl sleep light

房間比較大，我感覺是目前劍橋最好的酒店，設備設施也是重新裝修的，在劍橋市中心樓下有一個大公園，一個足球場，還有一個摩天輪帶孩子長者出遊散步是非常好的。對面的一條街有很多家中餐廳和國外的餐廳，酒吧，也有一些中國超市。這個位置非常便利，景色也不錯。選擇劍橋出遊比較推薦這家酒店。

I have given this an average review more because of my disappointment than how the room was. Christ College looked so promising.... and indeed it it is stunning. But not all of it....be warned So after a lovely day I got back to the porters lodge. I was tired. I received a map and a key. I was told I needed to walk through the college I got lost twice because what the map did not tell me was the whole of the back of the college was a building site. So I had to duck under scaffolding and Circumnavigate tarpaulin.... it was like a maze. I eventually found my way to the right place. An ugly block of flats which was certainly not in the lovely *********** photos. Not only that.... a very high Spiral staircase awaited me. I got to floor 4... I saw another stair case but it wasn’t to my room. I then saw another spiral staircase. Also not to my room. At that point I figured it was not going to get any better. So I didn't stay there. Now this was a personal choice of mine so if you are young and sprightly this might be fine for you. The room I would have stayed in was Very Cheap. Not sure if you get an en suite bathroom though. It is in a central location and the porters are very lovely and friendly. But it was not for me. There was an element of misrepresentation here, as although it said in the blurb there was building works, that is an understatement. It did mention stairs but NOT two Spiral staircases. So I think that needs to be addressed.