Hotel berhampiran New Look, Cambridge

Room is small and little bit old fashion style, this hotel is a historical hotel so it doesn’t affect it’s beauty. The room with Park view that awesome, pay 333 pounds per night is ok for the value!! breakfast is good and the hotel is in the town center so it’s very easier to get whatever you want, don’t stay at the hotel near the railway station because it’s still has a distance to the city center!! hotel allowed free bicycle renting service, that’s so nice!!

The location is excellent which is at the city centre. The Grand shopping arcade is next to the hotel. Very convenient to the travelers. The hotel is at the city centre which walk 10 minutes can reach most of the important sites. However, the hotel forget to arrange housekeeping for my two rooms for one night. When I come back to hotel after whole day visit, I was surprise by the untidy room. I tried to call house keeping but the line is busy. I go down to the concierge but they could not help. They just said to make sure housekeeping will be arranged tomorrow. I was so disappointed. Moreover, I have requested laundry services on two consecutive night. The concierge said that both laundry can return to me after two day in one go. After two days, I asked the hotel to give back my laundry. They can only give back one pack of laundry. After my repeated complaint, they finally find out my second pack of laundry bag. Their service is quite disappointing.

The hotel is located in the northern part of Cambridge, about a 15-minute walk from the city centre. The facilities appear well-maintained, and the interior decoration is charming, particularly in the restaurant. However, the noise insulation is poor, and you can clearly hear footsteps and conversations in the hallway. It's unfortunate if you happen to encounter loud or inconsiderate guests, as the noise can be quite disruptive, especially late at night. If that happens, do call the front desk and they will try to intervene - but still, whether it will work highly depends on the behaviour of those guests.

The Fellows House comes out of nowhere as there is a ton of construction going on in front of it. However, don't let that fool you as the entrance is around a few left hand turns and then you hit reception. Stephanie immediately took care of us. Our room was being readied and we had a small bite at the cafe near the main door. Ali, from Uzbekistan took care of us. Great attitude, service and spoke really well. The room was very comfortable and the bed was huge. The bathroom was super clean and everything worked with a press of a button and turn of dial. Great sanitation facilities. The pool, steam room and sauna were also excellent, plus the gym was very decent. For breakfast the next day, Pam, Dolly, Dada, etc. treated us really well and the assortment of food was ample. When we checked out, Ashutosh made the experience smooth and trouble free. He called us a car to pick us up and take us back to the train station as we headed back to London, after having dinner the night before at The Ivy (very good too). If you're headed to Cambridge, please stay at this hotel. Highly recommended, Debs and Dave

Title: A Stellar Experience at This Exceptional Hotel I recently had the pleasure of staying at this outstanding hotel, and I am more than pleased to share my delightful experience. The environment of the hotel is nothing short of impressive. Nestled in an exquisitely landscaped setting, the hotel boasts an ambiance that perfectly blends sophistication with tranquility. The interiors are tastefully designed, radiating warmth and comfort. The cleanliness throughout the premises is commendable - from the plush guest rooms to the common areas, every nook and cranny exudes a sense of freshness and hygiene. The peaceful surroundings coupled with top-notch facilities made my stay truly rejuvenating. As for its location, it couldn’t be more ideal. Strategically situated in the heart of the city, the hotel offers easy access to major tourist attractions, business hubs, as well as shopping and dining destinations. Its prime location turned out to be a significant advantage during my trip, saving me considerable time on commuting and allowing me to explore the city effortlessly. The check-in process was seamless and straightforward. Upon arrival, I was greeted by the courteous and professional front desk staff who swiftly processed my paperwork. Their use of advanced technology expedited the check-in procedure, making it a hassle-free experience. They were attentive to my needs and provided clear instructions, which made my first encounter with the hotel quite memorable. In summary, this hotel excels not only in providing a serene and luxurious environment but also in offering a convenient and central location. The efficient and user-friendly check-in process further enhanced my overall experience. I wholeheartedly recommend this hotel to anyone seeking a comfortable and enjoyable stay. It’s truly a gem that combines the best of service, location, and ambience. I look forward to returning to this fine establishment on my next visit.

The boutique hotel host up to rooms with Chinese and European style interiors and have a beautiful public spaces which house bars and communal outdoor areas. The art style interior of the rooms is characterized by combining the past and the future. Everything comes from Cambridge history. The homey and comfortable Mattresses is why I chosen here, we spend around a third of our lives in bed, should give ourselves the best experience, and highest quality rest we can. Excellent value. Breakfast and garden dinner were always a good choice. We will definitely come back in the future!!!

I recently stayed at the Holiday Inn Express Cambridge for three nights and had a wonderful experience. The staff were exceptionally friendly and helpful, ensuring that all my needs were met. The room was clean, comfortable, and well-equipped with all the necessary amenities, making my stay very pleasant. One of the highlights was the complimentary breakfast, which offered a variety of options suitable for all dietary needs, including halal choices. This was particularly important for me as a Muslim traveler. The location was convenient, with easy access to public transport and key attractions in Cambridge. Despite being a bit outside the city center, the peaceful surroundings provided a relaxing atmosphere after a day of sightseeing. Overall, I highly recommend the Holiday Inn Express Cambridge for its excellent service, comfortable accommodations, and thoughtful amenities.

Given the £150 a night pricing and established brand name, I was unhappy to spend a combined 5 hours queuing to speak to front desk RE a pre-booking query - when they finally answered after 90 minutes wait on my 5th attempt I was immediately hung up on. I booked the ”more with your stay” option which includes parking and nothing more. Further issues occurred at check-in when they attempted to charge me £15 for parking anyway. I explained that this wasn't correct, showing them my booking confirmation and explaining that parking was included as I had confirmed pre-booking. Despite confirming that I wouldn't be charged, I was still subsequently charged £15 necessitating a further call back from myself to resolve. The stay itself was comfortable, the hotel, rooms and facilities are nice and fairly well cleaned.

I had an absolutely remarkable experience. From the moment I stepped into the elegant lobby, I was greeted by warm smiles and a genuine sense of hospitality that lasted throughout my entire stay. The ambiance was nothing short of enchanting. The tastefully designed interiors exuded a sense of sophistication and tranquility, creating the perfect atmosphere for relaxation. My room was spacious and was meticulously clean and beautifully appointed. The comfortable bed and luxurious amenities ensured a blissful night's sleep. One aspect that truly set this aparthotel apart was its exceptional staff. Every interaction was met with impeccable service and attention to detail. Furthermore, the aparthotel's facilities were top-notch. The well-equipped gym offered a range of rejuvenating activities, allowing me to unwind and indulge in self-care. In conclusion, my stay was nothing short of extraordinary. Impeccable service, breathtaking surroundings, and attention to detail made it an unforgettable experience. I would highly recommend this aparthotel to anyone seeking a truly exceptional stay in Cambridge.

Two storey hotel outside the city centre. There are no lifts so we had to carry our suitcases up the stairs. We took uber to and from the city centre as recommended by the hotel staff. Onsite parking is free for IHG members. Simple basic no frills hotel.