Management was absolutely terrible. We paid online ahead of time and requested a 1pm checkout. The night manager said it was in the notes. The next morning, at 10:30am the day manager sent someone up to get us out. I called her to let her know we had a late checkout and she said NO WAY CAN I DO THAT. She saw it in the notes, she said, but would not allow a late checkout. The place was completely empty, most of the cars were gone and there was no reason in the world she could not accommodate us except that she was petty. The bed was super lumpy and uncomfortable, the sink drained slowly and the toilet was about a foot off the ground - super hard to stand up with bad knees. Never again.
Terjemah