Ulasan Selina Cancun Laguna Hotel Zone

Near Coco bongo, near beach and near restaurants. Has lake in front and sea by 5 mins walking. Swimming pool is not deep. Photos are from walking on the beach.

Great location with a pretty nice pool. Staff was excellent and so was room and service although I did not have hot water Will give Selina Cancun hotel zone a 7/10

Location is nice and overall vibe is hostel/ party like. Two things that’s really bothered us were the cleanliness of the pool, which was so dirty we didn’t even go inside. And second, the check-in took almost an hour as the staff was slow and there were many people.

Good place to stay with friends though, wouldn't recommend with partner

Very disappointed with the staff at the reception. I got to their hostel at around 9 pm, the receptionists (two men) asked me to wait until they were done with some work, I was exhausted but tried to be patient. However even when they finished I wasn’t called to do the check in. I had to ask them a twice when I saw they were doing nothing. Terrible costumer service. Not helpful at all at any time. These guys really need some training

Hotel clean and tidy. Very good location. Bed was big and confy. The room has a big bathroom very well equipped with towels, shampoo and shower gel. The room has also a fridge with cold drinks. The hotel also provides a shuttle service to go to the Terminal and it is close to the bus stop. NIn every floor there are vending L L lmachinesd for snacks and cold drinks. Also you can get tea and coffee.

in the perfect location, near restaurants and a big supermarket. staffs were helpful and room condition wasn't too bad. affordable price.

Very good hostel

Nice accomodation

Beautiful stay

This is probably the worst hotel experience I’ve ever had. When I checked in, the reception staff were too busy complaining to each other about their work schedules to greet or be prompt with my check in. The sheets and towels were all stained and dirty and the bathroom window was missing glass. Halfway through my 8 day stay, right on Christmas Day, I arrived to find that my belongings had been removed from my room. The person at the reception was incredibly rude and unapologetic and claimed that ‘they were sold out and that the guests from that room had arrived and they had to remove me from the room’. As if I was not also a guest in addition to having had paid for all 8 nights in advance. They then scrambled to find me a different room, but the whole experience was really unpleasant.

사진에는 더블룸 개인실이었고 설명에도 그렇게 써있었는데 도미토리룸이었습니다. 헷갈리지않게 사진과 설명 수정이 필요합니다

Hotel muito bem localizado, perto de mercados, farmacia e da praia. O quarto era bom, mas nao excelente pois quando eu cheguei estava com cheiro de mofo. No geral o hotel peca na limpeza do banheiro.

非常讓人失望的住宿體驗！在攜程網預訂的，帶有早餐的，但在酒店以各種理由（他們在衞生整頓關閉早餐）拒絕。白天出遊時，放在房間的包被隨意打開翻動，放在包裏的120美金（是怕現金隨身帶發生盜搶，特意在大包裏存放了一點應急的錢）被拿走了100美金，問題是翻動我的包是絕對不對的，不翻動包怎麼會丟失錢？反映給前台，説是一定給我答覆，結果這都等了快一個月了，沒有任何反饋。服務太差啦！按規定下午3點可以入住，我們到酒店大廳是下午2:10，堅決要我們等到3點才可以辦理入住！好吧，堅持原則和規定，給點個贊吧。但心裏真的很不舒服！過分教條。總之，非常不滿意的住宿體驗！