Ulasan Occidental Costa Cancún - All Inclusive
Occidental Costa Cancún - All Inclusive
Blvd. Kukulcan Km. 4, 5, Kukulcan Boulevard, Zona Hotelera, Cancun, MexicoLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
3.9/5
Baik
105 ulasan
Ulasan yang disahkanPersekitaran4.0
Kemudahan3.9
Perkhidmatan3.9
Kebersihan3.9
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Semua ulasan(105)
Ulasan positif(87)
Ulasan dengan gambar/video(2)
Ulasan kurang baik(18)
TGo
Bilik Double dengan Pemandangan Laut
Menginap pada Ogo 2023
Rakan-rakan
12 ulasan
Luar Biasa
Disiarkan pada 9 Ogo 2023
Very nice hotel. food was very good at times. Pool is beautiful and staff friendly.
Terjemah
Silverman
Bilik Double dengan Teres Tidak Merokok
Menginap pada Ogo 2022
Keluarga
23 ulasan
Luar Biasa
Disiarkan pada 19 Ogo 2022
Excelent place with wonderfull people nice diner buffet and everything was fine
Terjemah
Lafeiyo
Bilik Double dengan Teres Tidak Merokok
Menginap pada Nov 2023
Rakan-rakan
18 ulasan
Sangat Baik
Disiarkan pada 9 Dis 2023
在酒店區一眾全包酒店裡性價比很高，房間可能因為年代久比較普通。游泳池，沙灘，餐廳這些配套設施還不錯。
Terjemah
Pengguna Tetamu
Menginap pada Apr 2022
Solo
1 ulasan
Sangat Baik
Disiarkan pada 7 Jul 2022
三餐、飲品、下午茶全包。buffet不需要預訂，開放時間很長，墨西哥餐廳、意大利餐廳、海鮮餐廳需要早上9點lobby預訂席位，除了儀式感十足，餐食量很少一小塊這樣。左手隔壁是個成人酒店，好多衰老的裸體。右手隔壁是公共ferry。沙灘很少人，沙很細。有可以預訂的娛樂項目。酒店圍起來一塊海域或走或遊。隔天晚上酒店有表演，也有乒乓台類康樂設施。
Terjemah
Vuelabarato
Bilik Double Dilarang Merokok
Menginap pada Sep 2022
Pasangan
35 ulasan
Luar Biasa
Disiarkan pada 3 Okt 2022
Muy buen lugar para hospedarse en Cancún, cómodo albergas calientes
Terjemah
melissa
Menginap pada Apr 2024
Keluarga
Luar Biasa
Disiarkan pada 6 Apr 2024
The resort was small, but perfect for the family to hang by the pool and relax. Restaurant options were limited but for the price, it was more than acceptable. The staff was very friendly and the resort was clean. The rooms were simple and the beds, linens, towels were not of fine quality but they were clean and again that is what was expected. There were not a lot of activities to do at the resort itself, but excursions were available offsite. We always felt safe and we had no problems or complaints.
Terjemah
Karla
Menginap pada Apr 2024
Pasangan
Disiarkan pada 4 Apr 2024
Nice location but has some serious issues. Inadequate dining facilities for the number of rooms they have. No hot water in shower which sprayed water over the entire bathroom due to leaks. Electrical plugs are so worn that plugs won't stay plugged in. Oh, and the water was completely turned off at night to the entire hotel! Save your money or go somewhere 4.
Terjemah
Jeffery
Menginap pada Apr 2024
Keluarga
Disiarkan pada 4 Apr 2024
Was supposed to have two connected rooms, 1st night they were in different builds (we had two 25 year olds with us so me and my wife slept in different rooms) moved us to side by side rooms that was a downgrade but made us sign a no refund paper, still not connecting rooms. Front desk staff was not concerned just said nothing they could do. Manager is the one who finally got rooms next to each other. Last day of the trip there was no running water in the resort , so no way to flush toilets, shower, etc. housekeeping was bucketing water out of the pool like this was normal. Not impressed with this resort at all. Pictures make it look larger than it is. No swim up bar
Terjemah
Marilyn Steffany
Menginap pada Apr 2024
Keluarga
Disiarkan pada 4 Apr 2024
The ocean around the resort it’s not clear. The resort requires reservations for dinner. Th buffet selection was awful.
Terjemah
Darrin Paul
Menginap pada Apr 2024
Lain-lain
Sangat Baik
Disiarkan pada 3 Apr 2024
Nice resort, enjoyed the restaurants, pool, and beach area. A few non working overhead lights, and no drain plug in sink. Asked front desk to fix it, no one fixed it for the whole week.
Terjemah
Ninoska
Menginap pada Apr 2024
Lain-lain
Disiarkan pada 3 Apr 2024
I didn’t like that we can’t make dinner reservations unless we do the line at 11 am passing that time we can’t make reservations for the restaurant inside the hotel, I could not eat not even one day in there.
Terjemah
Nicole
Menginap pada Apr 2024
Pasangan
Disiarkan pada 2 Apr 2024
This property allows guests to block off beach chairs for “hours” without anyone sitting in them…. This should not be allowed as seating around the pool & beach is very limited. Also, the way that you have to make reservations for dinner is not good…. You must make reservations daily & a long line forms, by the time you get to the front of the line either all restaurants are full or there are ridiculously late times available 9pm or 10pm only…. Also, if you don’t have a reservation, they will not seat you, even if there are plenty of empty tables available. They need to re- think some of their operational methods….
Terjemah
Heather
Menginap pada Apr 2024
Lain-lain
Disiarkan pada 1 Apr 2024
The wait staff was wonderful at the Mexican restaurant and at the buffet. The activities lady that goes by miss mommasita is the best activity lady I could ever ask for. But as for the rest of my experience it was awful
Terjemah
Vladyslav
Menginap pada Apr 2024
Keluarga
Luar Biasa
Disiarkan pada 1 Apr 2024
Excellent place for your vacation! We will definitely come back! Especially liked the service and a variety of food that would satisfy even a picky eater. The entertainment team(Sheila, Karla, Giselle, Amaro) will make your time there unforgettable!
Terjemah
Natalie
Menginap pada Apr 2024
Keluarga
Sangat Baik
Disiarkan pada 1 Apr 2024
Overall a great experience. The dining staff, bartenders, and activities staff were great. Rooms were clean and comfortable. That being said, the reception staff is awful. It takes an eternity to check in and check out. Most of the staff are very rude. I had an issue with an incorrect reservation. Even after showing my confirmation, I was treated like I was trying to scam them. We were not given towel cards or explained anything about the resort on arrival. The next day, we had an issue with the towel service, and the front desk representative was again rude and condescending. Even though every other aspect of our stay was wonderful, I probably would not stay here again because the front desk was THAT BAD.
Terjemah