Hotel 3 Bintang di Cancun

El hotel está ubicado a pocas cuadras de la terminal de ferrys de Puerto Juárez y tb cercano a la terminal de ADO de Cancún. El check-in / check-out fue rápido. La habitación estaba bien. Le bajo 1 * porque no salía agua caliente en el baño y tuve que reclamar 3 veces y esperar 2 horas hasta que finalmente me dieron otra habitación para que pudiera bañarme.

The hotel is located near the city centre, it is perfect if you don’t want to stay in the hospitality area. We had a little problem with the air conditioning and they immediately changed our room. The room was well-equipped, beautiful and very comfortable. The walls are thin though, we could hear some noise at night. Breakfast is very good and varied. The staff was helpful when we needed help. Parking is supposed to be included but we had to park in the street next to the hotel. There was a parking lot behind the hotel but we weren’t authorized to park there, I wonder why. Other than that, we enjoyed our stay !

- Rooms are super warm, airless and sticky (no windows!) - We booked a standard room with a double bed. What we got is a bed by far smaller than a queen size bed with 2 pillows on it (rather a queen size bed). We talked with the manager who did not care. Then we talked with the booking agency who called the manager again. He explained that in Mexico double beds start at 1 m width. The booking agency could not do anything,  as somehow the term double bed is country specific (in Germany it is 1.80 m, we got not more than 1.20 m) - so us being both taler than 1.8m had to sleep in a tiny bed. - We got a room on the 5th floor,  the elevator did not work - Around the hotel there is hardly anything to do - check-in time is limited from 3pm to 6pm - the hotel does not answer to messages - pillows are so soft that you nearly feel like sleeping without pillows - gym was closed when we arrive - impossible to swim in the pool (rather 2 combined little pools with a platform in the middle with only a few cm water) - the air in the hallways is humid, hot and sticky - strong artificial smell all over the building + room has a safe

La ubicación está bien. La limpieza pues olía mucho a cloro, habemos personas que no toleramos ese olor.

The location of the hotel is really good, it’s close to the zona hotelera yet it’s still in downtown Cancun, it’s really close to the ADO bus station, which will allow you to take a bus to the airport or to visit other cities at a very cheap price, The hotel looks a bit older than what appears on the pictures online, I visited 4 hotels while in Cancun and this one was the worst in télé of cleanliness, it doesn’t mean that it was dirty, but it’s definitely worst than what you can find in Cancun The breakfast is not bad, the pool is great, the staff is friendly, The decorative style of the hotel looked a bit outdated and it was all over the place, it didn’t feel very coherent to me, which left a bad visual impression over all But the location of the hotel is really great, you have buses going to all sort of places just at your doorstep, that’s a great way to save on transportation, cause taxi fees can quickly add up !

Kemudahan dalam keadaan sangat baik kami hanya mempunyai satu perincian dengan penerimaan, kami memeriksa dan pada waktu berjam-jam mereka menyekat bilik kami menurut mereka saya tidak tahu pembayaran aneh telah dilakukan kerana kami sudah memeriksa

” Nos quedamos en el hotel Antillano por 9 días es bonito y cómodo, desde el primer día que llegamos nos entregaron una habitación donde se escuchaba un ruido muy fuerte de tuberías a pesar que se solicitó el cambio se nos volvió a dar una habitación con el mismo ruido, nos cambiaron 3 veces de habitación durante nuestra estadía. El primer día se solicitó ayuda con el aire acondicionado ya que toda la habitación estaba helada y en recepción indicaron que no se podía graduar , mi hija de 7 años es asmática y durmió toda la noche con el aire encendido al día siguiente indicaron que si se podía graduar cerrando las rejillas. Conclusión de todo es que el Antillano es un hotel bonito pero tienen que capacitar a su personal de recepción de las 2 personas que nos atendieron solo una fue muy gentil como hotelera que soy tienen que mejorar y trabajar con el tema de servicio y empatía con su equipo de recepción”

Staying at the Royal Haciendas was such a pleasure. Our Concierge Joe treated us most kindly. My daughter and I enjoyed the suite we stayed in on the 4th floor. The view was spectacular. The food was tasty, especially the ribeye steak in the Los Murales restaurant. The staff was soo very friendly and courteous. They deserve every tip possible ! I especially enjoyed relaxing in the whirlpool oh, yes and watching the waves from the LaPalapa restaurant where Oscar and Uriel served us very well. Room service was great too and so was our “ maid” Edith. I hope we get her again the next time we go. I relaxed this time versus attend all the activities and events so maybe more next time. Off to the Royal Sands, hopefully next 😬😬.

The accommodations at All Ritmo were exceptional! The desk staff was efficient, friendly, and answered all questions in detail. The dining staff - waiters and servers also were cordial and ensured that everything necessary for a fantastic experience was provided. The same with the pool bar staff.... very friendly and accommodating. The desk staff arranged transportation several times - it was on time and the drivers were cordial. I am recommending that my family and friends also choose All Ritmo when they travel to Cancun. My son and I thank the staff of All Ritmo for a wonderful holiday. Earl

I loved it here! The people were so kind and lovely. The service was amazing. The view was really worth it. I would come back again. I really enjoyed myself. The swimming pool at night time is beautiful. I enjoyed going in the hot time. Amazing service I really recommend everyone come here at least once when they visit Mexico