Pengguna Tetamu
11 September 2024
This hotel is not recommended and should be avoided The hotel should be investigated by tourist industry professionals as there was a serious incident where one of the male staff touched a child under 5 inappropriately twice, in front of adult witnesses. The hotel did nothing and wanted it all kept quiet, and refused to call the police, shame on them!! As part of a wedding party of 90 guests, this was a real shock for everyone This hotel is not 5 Star Hotel. If you look carefully, it is run down in parts, and in really bad condition, the exterior paint for example, is peeling off the side of the hotel. We had a deluxe room and the bath and shower area had major issues with poor maintenance and looked very tired and grubby. See all photos! Obviously money has been spent on the exterior with 3 pools and a bar and dining area. However, the bar is on the 1 st floor, away from the pool, there is no free poolside waiter service as there is a charge. They also charge you £3 per person for a pool towel. What 5 star hotel charges guests for pool towels??? There is no tea/coffee machine, and no bath robes in the room, just a pair of plastic flip flops and the room safe is so out of date The hotel is also filled with ridiculous objects too e.g. a badly worn Moschino shoe, snails, ants, gorilla, giraffe and cherries….it is complete design madness. The hotel is honestly a 3 star at best….and we know we paid almost double for our room, due to us being wedding guests…..it’s not worth the money or risk of harm to a child. Stay somewhere else!!
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