Pengguna Tetamu
13 April 2023
Avoid this hotel at all cost. We booked them for our 9-nights holiday in Capri, based on their good reviews and nice pictures on ***********, and we left in rush after the first night. Hotel was dirty, messy with cables and tools left lying around, the staff seemed inexperienced and lost and the included breakfast was worst we have ever had. It was supposed to be 4-star but I would give it no more than 1. They have refunded us full price though after we left, but we had to face further costs because of their incompetence. Firstly, finding new hotel on small island like Capri isn’t easy. We had to pay more than we would have paid if booked in advance. Then moving the luggage around the island costs money too, which we had to pay, Not to mention a day of holiday lost. We asked for a compensation towards the extra costs we had to face, but they said the full refund it’s the maximum the can pay us. We believe this is not fair, so just warning anyone who is going to book the La Vega: Think twice! Be ready to pay extra cost which you will have to cover yourself - and it’s not cheap because it’s Capri.
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