Hotel Park Inn by Radisson di Cardiff

We stayed at the Hilton Cardiff for four days at the end of March 2023. We really enjoyed our stay! The people at reception made us feel very welcomed, and couldn’t have been nicer! ALL of the people who work here were extremely friendly and helpful. We wanted to give a special thank you to Mark, the night manager. He was always cheerful - at the beginning AND at the end of his shift in the morning, which is not easy! He even kindly got us a bucket of ice very early one morning when my wife hurt her knee as she was stepping out of bed and the bed rolled away from her. We spoke to Mark about the incident, and hopefully, by now, they have fixed the “rolling coasters with no brakes on the box springs” problem. Mark was so kind and concerned about her fall that he checked on her twice - right after the incident and even the next day, which was the last day of our stay. The breakfast buffet had an excellent variety of hot and cold food offerings and was maintained to perfection by the attentive and efficient staff! The buffet was hosted by Bassam, who was very personable and interesting to talk with. The executive lounge was lovely, with beverages and a few snacks available throughout the day. There is an evening manager’s reception and some savory finger foods were offered each night. Our room had a stunning view of Cardiff Castle and the castle grounds! We would happily return to Hilton Cardiff, and we thank them for making our stay really memorable and pleasant. As a side note, we took the Cardiff Castle Ghost Tour and highly recommend it! It’s great to be able to tour the castle at night, and the two hosts were full of fun facts and historical information about the beautiful and “over the top” decor of the castle!

The pillows were very comfy like putting ypur head on marshmallows, the room had a lovely view and was perfectly located for our stay.

Staff is very friendly and helpful! In the morning I check out the lady at the counter offered to help me store my luggage so I can take a look at the city without burden. The waiter in the restaurant upstairs is also helpful that he helps take the meal downstairs for me for takeaway(but I still suggest them to get paper boxes for food delivery). However after asking for toothbrush at night the staff forgot to bring me one so I have to get down to take it. Overall nice, will revisit next time!

Easy Hotel is basic but easy to find, I got a basement one. It was neat and tidy but had funny smell, bed was comfy and everything worked fine. I am a big guy, so it felt a little small, easy checking in and out. Happy to hold my bag, Very very reasonably priced. Coffee shop and Wetherspoon around the corner for breakfast.

Great location, especially for motor point arena. The room was basic, but clean and a comfortable bed. All the staff were very friendly. Would stay again. Would have given 5 for facilities but the lifts were not working, so had to walk Up stairs to the 9th floor, walked off our breakfast. They were soon repaired and they apologised for the inconvenience.

Anniversary and birthday. Beautiful hotel looking over Cardiff Bay /Penarth. We had a room overlooking the bay on the 7th floor. Stunning views. Used the Spa and really enjoyed the hydrotherapy funnels. Try and avoid child swim times if you want a little peace. Breakfast was vast offering everything you could possibly need. Catering for vegans too. Lovely stay

Perfect Hotel to explore Cardiff! Really central. Lovely friendly staff. In fact every single person we met in Cardiff was so so friendly! Couldn't believe how quiet it was in the rooms considering we were there on a Six Nations weekend. Superb security on a Six Nations weekend that ensured only residents could access the Hotel. The rooms are compact, but perfectly formed, you have everything you need!! Bed was super comfy too! We didn't opt for breakfast so can't comment on that, but I would highly recommend this great Hotel. We would absolutely return!

Room was fine, bed comfortable, wifi worked well. The food seems to be less good than previously. No marmalade! Brown bread of poor quality. Enjoyed the pancake machine though! Staff very helpful and pleasant, and I liked the luggage room service- that was very useful. I will probably stay there again- it's good value for the price asked and is in a central location. Thank you

Received a very warm welcome, check-in and check-out was swift and easy. Very comfortable room without any noise, ideal if you are looking for a quiet place to rest and relax. Loved the experience. Will definitely come again.