Terokai Ulasan Tetamu Hotel di Carlsbad

Sheraton Carlsbad Resort & Spa
4/5101 Ulasan
I would avoid this hotel unless you want to risk getting massively over charged on credit card holds for incidentals. The hotel charged holds of $8,400 on my card after 3 nights where I only spent about $900 in total. While the staff that I (finally) spoke with seemed like nice people, they were not helpful. Whether its maliciousness or ineptitude, something is wrong with the way this hotel treats its customers. I would urge caution to anyone who stays here. My family and I checked in on Friday for a 8 night stay. At that time our credit card was billed for the cost of the stay, which made sense. During our first 3 days at the hotel we averaged about $300/day spent on breakfast and dinner as a family, or about $900 in total. During that time the hotel placed 3 additional holds for incidentals on our credit far for almost $8,400, nearly 10x what we spent. This is all on top of the initial charge for our room and just 3 nights into an 8 night stay. When I raised this issue with the staff it was a long process to try to get fixed. Over 10 hours after I went to the front desk to complain about this, and over 3 hours after I was told ”a manager will call you shortly” when no one ever did, I finally went to the front desk and refused to leave until I spoke with a manager. After 30 minutes of waiting someone finally came out. He attempted to explain that the $8,400 of holds they placed on my card were justified by their system. I did my best to show the math in that I had only spent about $900 and there was no scenario where holding almost 10x that amount made sense. I told them that if they kept doing this they'd max out my card by the end of our 8 night stay. In the end it was useless as they were not listening to the math. And the fact that it was almost impossible to get anyone to help with this is a poor reflection on hotel management.
The Cassara Carlsbad, Tapestry Collection by Hilton
4.2/5116 Ulasan
the room very comfortable,big and clean.the staff really kind and nice.walk 10mins to the Legoland.very convenient.the other beautiful swimming pool outside. Next i will be back live again.
Holiday Inn Carlsbad - San Diego
4.6/5129 Ulasan
The best part of the stay was the terrific, helpful staff. From the front desk, to the bar to the housekeeping, they were not only cheerful, but looking for an opportunity to make you feel welcomed and at home. The rooms were recently renovated and clean. Plenty of space in the rooms and the outdoor pool is well protected from breezes, but plenty of sun. Will definitely stay here again the next time I come to Carlsbad.
Legoland Hotel at Legoland California Resort
4.4/544 Ulasan
Hotel was clean and well kept. Vibrant colors throughout with the pirate theme. Kids loved all the activities. Treasure hunt in the rooms (bonus legos). The pool has swimming life vests and lifeguards available when open (limited hours). The room had plenty of room. Extra towels readily available. Comfortable bed and pillows. Plenty of hot water. No complaints at all. The employees were beyond nice (especially Mason from the Bricks restaurant very kind, attentive and friendly at all times, as well as Jorge from the Lobby who gave my daughter lego badges, and his attention was also very nice and friendly) and my daughter had the time of her life!
Park Hyatt Aviara
4.6/563 Ulasan
The Hotel was perfect, Staff was perfect. Enjoyed our stayed. We plan on returning again but this time on a non-business trip. We did not get to eat at the restaurant so we will schedule a reservation. But overall the experience was amazing. Thank You !!!!

Soalan Lazim

  • Bagaimanakah cara untuk menempah hotel di Trip.com?

    Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.

  • Bagaimanakah cara untuk mendapatkan tawaran hotel di Trip.com?

    Terdapat beberapa cara untuk mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.

  • Di manakah boleh saya temukan tawaran hotel di Trip.com?

    Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.

  • Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?

    Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.

  • Berapa banyakkah hotel yang tersenarai di Trip.com?

    Terdapat lebih 5,000,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!

  • Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?

    Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.

  • Bagaimanakah cara untuk menghubungi perkhidmatan pelanggan Trip.com?

    Anda boleh menghubungi perkhidmatan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.

Maklumat Perjalanan Tempatan

Bilangan Hotel1
Bilangan Ulasan44
Harga Terendah€ 289
Harga Tertinggi€ 624
Harga Purata (Hujung Minggu)€ 465
Harga Purata (Hari Bekerja)€ 395