Hotel Carmel dengan Spa

Unfortunately, my family and I had a horrible experience at this hotel. It started with checkin. We rented 2 rooms. I called and asked for the 2 rooms to be adjoining week before our trip. I was told they would be. I got an email a few days before our trip asking if we accidentally duplicated our reservation or did we really want 2 rooms. I emailed back saying it was not a duplicate and we did want 2 rooms and we had adjoining rooms reserved. That employee confirmed we had 2 adjoining rooms reserved and said she was putting us on a different floor but still adjoining rooms. We go to check in and the front desk person (who was very rude) told me I was not allowed to have adjoining rooms because we had 2 king rooms reserved and adjoining rooms were only 1 king and 2 queen. I said I didn't care about the beds but cared a lot about have adjoining rooms. I told him about other employees saying I had them reserved but he moved my reservation to 2 rooms that were not adjoining and in fact were the worst rooms on the property. We were on the first floor and both rooms (not adjoining) smelled like sewer smell and one of the rooms smelled like someone peed on the bed over and over again. They offered to move the one room but it smelled too and it was right by the door and far away from the other room. We endured the smell and gross carpet for 2 nights because we had to. I will NEVER stay at this hotel again and will tell everyone I know not to stay at this hotel. And I will probably not stay at another Renaissance hotel either. That employee was mean and snooty and should be fired.

Terletak di Carmel, Fairfield Inn & Suites by Marriott Indianapolis Carmel berada dalam lingkungan 15 minit memandu dari Grand Park dan Pusat Membeli-belah Fesyen di Keystone. Hotel ini berada 20.2 km dari Muzium Kanak-kanak Indianapolis dan 15.9 km dari Butler University.Nikmati pelbagai jenis kemudahan rekreasi yang disediakan, termasuk kolam renang tertutup dan pusat kecergasan 24 jam. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan perkahwinan dan televisyen di ruang bersama.Di Fairfield Inn & Suites by Marriott Indianapolis Carmel, nikmati sajian yang memuaskan di restoran.Sarapan bufet percuma disajikan pada setiap hari dari 6:00 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Ada rancangan acara di Carmel? hotel ini mempunyai ruang berukuran 494 kaki persegi (46 meter persegi) yang terdiri daripada ruang persidangan dan sebuah bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 105 bilik berhawa dingin yang menampilkan peti sejuk dan Televisyen LCD. Akses Internet (berwayar) kelajuan tinggi percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi meja dan ketuhar gelombang mikro serta telefon dengan panggilan tempatan percuma.

Pretty standard Holiday Inn with easy on/off the highway. The rooms are standard for a Holiday Inn and clean. The rooms were quiet and the bed pretty comfortable. I feel this may be an updated hotel as the floor seemed a little creaky at times. Our room was equipped with a small refrigerator, a microwave, and a single-serve coffee maker with pretty standard coffee. The front desk staff was very nice, check-in was easy and very quick. The included breakfast was pretty average - cereal, scrambled eggs, crispy bacon, biscuits and gravy, make-as-you-go pancakes, yogurt, coffee, juice, milk.

Apabila anda menginap di Hilton Garden Inn Indianapolis/Carmel in Carmel, anda akan berada di kawasan perniagaan, dalam lingkungan 15 minit memandu dari Grand Park dan Pusat Membeli-belah Fesyen di Keystone. Hotel ini berada 19.9 km dari Muzium Kanak-kanak Indianapolis dan 15.5 km dari Butler University.Gunakan peluang rekreasi yang ditawarkan, termasuk kolam renang tertutup, tab spa dan pusat kecergasan 24 jam. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan beli-belah di tapak.Dapatkan santapan anda di Great American Grill, sebuah restoran yang menampilkan bar/ruang istirahat, atau memilih untuk menjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Sarapan pesanan masak disediakan pada setiap hari dari 7:00 hingga 9:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, pusat perniagaan 24 jam dan perkhidmatan limousin/kereta bandar. Ada rancangan acara di Carmel? hotel ini mempunyai ruang berukuran 1266 kaki persegi (118 meter persegi) yang terdiri daripada ruang persidangan dan sebuah bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 110 bilik tamu yang menampilkan peti sejuk dan Televisyen LCD. Katil Select Comfort anda disediakan dengan gebar bulu kapas. Akses Internet berwayar dan wayarles adalah percuma, sedangkan stesen dok MP3 dan program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut.

I use this property frequently and have never had a bad experience; staff is always so very friendly and helpful, the rooms are always clean and pretty well put together I maybe bias but I do love the Marriott experience

Terletak di Carmel, Residence Inn By Marriott Indianapolis Carmel berada di kawasan perniagaan, dalam lingkungan 5 minit memandu dari Pusat Seni Pentas dan Laser Flash. Hotel ini berada 2.6 km dari Taman Air Pusat Komuniti Monon dan 2.9 km dari Teater Sivik Booth Tarkington.Gunakan peluang rekreasi yang ditawarkan, termasuk kolam renang tertutup dan pusat kecergasan. Hotel ini juga menampilkan akses Internet wayarles percuma, kedai hadiah atau gerai surat khabar dan pendiangan di lobi.Dapatkan sesuatu untuk dimakan di bar/deli snek yang disediakan untuk tetamu Residence Inn By Marriott Indianapolis Carmel. Dapatkan peluang bertemu dengan tetamu lain dan membuka selera di majlis makan percuma. Sarapan bufet percuma disajikan pada setiap hari dari 6:00 hingga 9:00.Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, pusat perniagaan dan daftar keluar ekspres. Kemudahan acara di hotel ini terdiri daripada ruang persidangan dan sebuah bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 120 bilik berhawa dingin yang menampilkan dapur dengan peti sejuk/penyejuk beku saiz penuh dan dapur. Katil anda disediakan dengan peralatan tempat tidur premium dan semua bilik dilengkapkan dengan katil sofa kelamin. Televisyen skrin rata 32-inci dengan program kabel disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi meja dan ketuhar gelombang mikro serta telefon dengan panggilan tempatan percuma.

Let's start with the positives: Jason, the hotel manager, was efficient and effective in resolving an issue regarding room rate and extending our reservation. We were staying within a group block for a baseball team. This gentleman understands exceptional customer service. The included breakfast and servers were very good. Though the breakfast was the same everyday, it did offer several hot options: eggs, sausage, and breakfast potatoes. The severs went above and beyond -- please be sure to tip them appropriately. Plenty of parking available around hotel and within 10 minutes of plenty of fun restaurants, though hotel itself is in a business park area. Now for the negatives: Rooms are in need of updating. Carpet was dingy and sticky in places. Most of our group wore flip flops around their rooms. Besides Jason (and one other lovely female front desk agent), most other hotel staff here were very subpar and not willing to work with guests. I have read other negative reviews regarding Damion, and I would have to agree (I believe he is the sales manager). He and other front desk staff were not helpful or accommodating in any regard. They probably should not be in the hospitality industry. So if you need hotel with good customer service either ask for Jason or avoid staying here.

We stayed here just this past weekend (Feb 17-28, 2023) This was the worst hotel experience our family has had with any property in over 20 years. While the staff were very friendly and I think they wanted to help, they did not seem to have the ability to actually do anything to improve our stay. The problems started as soon as we got into our room.  We found the hide-a-bed broken.  When unfolding the bed it obviously had something wrong as it would not fully extend from the sofa. After some effort the mattress came out and unfolded but the head of the bed was about 6 inches lower than the foot. When we informed the front desk they made a note but did not offer any other remediation, assistance or suggestions.  Second, and very minor but still annoying, was the lack of pancakes at breakfast.  There was a large sign promoting hot fresh pancakes but none of the items for pancakes were available. Only one stairwell was open and there was no indication that the other stairs were closed except for a note on the stairwell door that was unreadable until you were already at the door. However, the very worst part and the reason we will not recommend to others nor plan a stay at another Holiday Inn Express ourselves was the noise that continued without stop all night long.  The noise was not from a guest but was from the music being played in the lobby.  It was loud enough in our room on the second floor that we were unable to sleep more than a couple broken interrupted hours the entire night.  It sounded like someone was playing heavy bass and drum music all night long; like there was a dance party going on.  When we contacted the front desk about the noise the staff was very nice but unable to do anything to alleviate the situation as the volume controls were behind a locked door that he did not have a way to access. For the inability to sleep if i could rate the stay as zero stars i would.  For all the problems, our room should have been free!! Nice staff, but a terrible hotel if you want to relax/sleep!!!!