Leones de Alba Hotel Boutique

Hotel Leones de Alba in Cartagena is a solid 4-star option with both positive and room-for-improvement aspects. The breakfast provided was satisfactory, offering a decent selection, although not exceptional. The hotel's cleanliness is commendable, ensuring a comfortable stay. However, noise became a notable drawback during our visit, especially for a group of five friends looking for a peaceful atmosphere. Despite this, the overall experience was positive, and with some improvements in noise control, it could easily elevate the guest experience to a higher level.

We were booked to stay at Casa de Alba, the sister hotel to Leones de Alba but the night before our trip I was told they were switching us due to a water main break. Needless to say I was disappointed but I was assured it was the same look and quality I was promised an upgraded suite but when I arrived the room they showed me was among their smallest. When I saw the corner suite was unoccupied I asked for that instead and they sheepishly agreed. The hotel is very lovely to look at but the many flights of stairs may be difficult for some people to use comfortably. The higher up you go the harder it is to traverse them. The room itself was lovely and large. Really nice bathroom and the balcony was a plus for me however it faces a very busy street where noises can be heard well into the night. The staff is lovely and very accommodating. Especially Carlos who made every effort to help us with planning day trips and restaurants. The biggest disappointment is the breakfast. Same menu every day and not very good at all. The outdoor pool is up those treacherous steps but is lovely when you get there. Location is great.

My first time in Cartagena and at Leones. I would suggest getting the car transfer to the hotel from the airport. There are three hotels - Leones, Casa and Sol de Alba. It can be confusing initially so having a professional driver with A/C who knows exactly where to go is worth the extra expense. I got in around midnight and was greeted warmly by Armand. He was very helpful with helping with my bags etc., asking if I wanted to plan anything for the upcoming days and he would be happy to set them up so I didn’t lose anytime trying to figure things out on my own and speaks perfect English which made my late night brain happy as my Spanish is limited. Armand gave me a tour of the property and even made sure I received the sandwich I requested. I got in late and had short connections so I didn’t have time to eat. I appreciate Leones being able to grant my request. My room was a deluxe double. It was quaint the A/C was robust as was the hot water. It had a shower sink and toilet with all the necessities. There were plenty of snacks and beverages in mini bar. On that level is the restaurant so you order drinks and have them on the terrace. Street noise was not an issue. Breakfast is juice, sausage, arepas, eggs, bread, cafe and fresh fruit. I was always greeted with a warm welcome by Baker. He is upbeat and helped me practice my Spanish. I also had very pleasant exchanges throughout my visit with Guillermo who helped give directions to Uber drivers and helped me navigate during the day and Juhan who helped with my fan and bags when I came in and lastly Carlos Leon who made my birthday reservations and dinner reservations before I arrived. I would return to Leones because Armand and Baker definitely treated me like family. I never felt that any request was too much or too little. They made the difference in making my stay amazing!

I spent 3 nights in this awesome place. I felt safe, welcomed, warm. Almost like home. Excellent antique colonial architecture with a cozy touch of romance. Is a place full of great vibes and energy. The best service I have received so far in the entire world. Just in love with them!

We visited this beautiful location last year and everything was perfect ! The room was great, comfortable bed and the bathroom is very classy. The swimming pool is just magical. The reception staff will do their best to ensure everything goes smoothly during your stay, they're the best! Special thanks to the young man at the reception who was upstanding, very kind and efficient!

This is a quaint historic property. They have maintained much of the historic qualities. We did find that the staff had very limited English. We had a native spanish speaker so that helped. But be aware there is no Elevator, breakfast is on the 3rd floor and stairs to roof pool are steep. Breakfast was wonderful. My first floor room (entry on courtyard pool) was tight toe walk around king bed and would be difficult to maneuver for older travelers. At least when we were there to say there was a bar on the roof was a bit overstated. If you could grab the guy he would make you a drink and bring it up or to you. We arrive after10pm so did not receive welcome drink or tour those who checked in earlier received but we just wanted to go to bed

Beautiful boutique hotel in the middle of Cartagena walled city. The service is amazing, and the facilities are clean and comfortable. The staff is very friendly and always try to help with any tours, etc. I strongly recommend this hotel.

It was beautiful and pleasant. The staff was attentive and helpful every step of the way. We coming back and staying there again.

Very charming and accessible to everything. Amazing staff from the booking to the stay. Thanks Pablo and Juan.