Hotel berhampiran Miradouro, Carvoeira

This is a very mixed review. The hotel is beautiful overall and steeped in history. The public areas are very nice and there are lots of interesting corners to relax in. The breakfasts are excellent and the staff very pleasant. However, we booked a superior room which cost nearly 250 euros per night, and we did not enjoy a superior experience. The balcony terrace area was lovely, overlooking the forest, but despite there being plenty of room there were just two upright chairs out there. A table and sun loungers would have made it so much better and more comfortable. The room itself was small and dark, and the bathroom in dire need of renovation. There was a large crack in the basin and black marks in the bath, and everything just very tired. Because of this, it didn't feel very clean. The beds were uncomfortable with very bouncy mattresses, so we did not sleep well. We expected a lot more from such an expensive stay and the label 'superior room'. This was not a five-star experience.

We had a great time during our 5 night stay at the Vila Gale Sintra. I’ll start with the pros of the resort. The property itself is beautiful. The pools, the scenery around the hotel are amazing. The family room layout was great for us. It was essentially what appeared to be what used to be two rooms combined into one. The large balcony was great for sitting out at night. The sunset was spectacular from our room. The kids activities were great as my kids got to enjoy the carousel, playground and trampoline park. Be aware though that they only open these at certain times throughout the day. The breakfast was great and had a ton of selections. There were a few cons, the first was the buffet dinner. It was quite expensive at 29 euros per person and the options werent great. They only really had one meat and one fish that they were cooking and there was a line to wait in if you wanted it. We only ate dinner there the first night. The room was partially refurbished. The carpet looked older and the sliding door within the room kept coming off the tracks. And the bathroom was a little odd in that the vanity was open to the rest of the room. So if someone needed to use the lights for it they would light potentially wake up the person in the room if they were sleeping. Then the WiFi, while it worked well for the most part, kept having to reconnect to the network. This happened on both my phone and iPad several times each day while I was there. The location of the hotel has its pluses and minuses. It is a quiet resort away from the city of Sintra. And it’s also located in a place that makes it easy to get to the beach and Colares. But there isn’t anything else right around the hotel so you need to rent a car or take an Uber to get around. We took and Uber and it did work pretty well. Nothing is within walking distance and the nearest bus stop is a 20-30 minute walk away.

Paguei 175€/noite por um quarto, com pequeno almoço incluído. O pequeno almoço não é nada de especial, mas tendo em conta o ambiente, foi um momento bem passado. Um bocado insólito pedirem a um hóspede que lave a loiça que gastou ao pequeno almoço quando está a pagar 175€/noite mas ao fim e ao cabo acabou por ser um episódio cómico que só acrescentou a uma experiência bem passada. A parte menos boa foi ter reservado um quarto com cama de casal que tinha uma barra de madeira no meio, e ou se dormia de um lado da cama ou do outro. Quando se cobra estes valores, há que ter cuidado com alguns detalhes gente! De resto, pessoal muito simpático e boa experiência no geral.

Room was very nice, clean and spacious with a beautiful view. Staff was friendly, food had good choices. Business facilities were good, although air conditioning in conference room could have been a bit easier to control. Hotel is located in a beautiful area, bit far from the city.

Central hotel recently renovated, the ocean view from the room : )~ Friendly and welcome staff with good local knowledge. The breakfast is really good well prepared and complete The common area is perfect to work and enjoy.

La ubicación del hotel no es del todo buena. No está cerca de nada, necesitarás el coche para llegar a cualquier sitio. El hotel en si se ve que tiene sus años. Las habitaciones están bien pero honestamente no para el precio que se paga. El agua de la piscina interior estaba fría, por lo que no pudimos disfrutar del spa. El buffet deja mucho que desear. La atencion del personal fue muy buena.

We were given the attic room with sloping ceilings and so kept banging our heads. When we mentioned this at reception and asked if we could change rooms they replied we couldn't change and yes our room was not great for tall people (my husband is 6' and I'm 5'6”). The hanging rail was good, like the room, if you were under 4' tall and there were no other hooks to hang a coat or dress! After the 2nd night the stench coming from the bathroom was just too much to bear and we asked if something could be done (it was making us both feel nauseous). They said they would fix it but didn't and we were so happy to leave after the 4th night as the stench was now keeping us awake!!!! The room was inadequate, the stench unacceptable but the balcony was nice and the bed was comfortable. The staff were pleasant and the breakfast was good as were the downstairs communal facilities. I wouldn't have have written this review had, when I wrote to the hotel about my dissatisfaction, they replied with something more than an apology stating ”Regarding the smells felt in the plumbing you mentioned, unfortunately it is a problem felt throughout the village of Ericeira and when the weather is bad, it is a collateral damage that we suffer” I stayed in Ericeira in June and my daughter lives there and this is the first I've heard of it also, the weather was mainly warm and dry!