Hotel berhampiran Morocco Mall, Casablanca

- Location: Near downtown Casablanca, within walking distance of Massira Bvd. and the Kenzi Towers. The Moh V stadium is not far so expect some crowding when there is a football match but nothing disturbing. There are many restaurants in the surroundings : French, Korean, Turkish, Lebanese, Pizza & Fast-food, etc. If you are willing to stay longer and want to cook, there is a carrefour market, a butcher and some grocery stores next to the hotel. - Room: I had a great small flat with a living room, a bedroom, a kitchenette and a bathroom. It is modern, organised and well decorated, clean and tidy. The kitchenette is well equipped, just be careful not to leave sweet food on the counter or you will be invaded by ants. There are many practical storage spaces in the bedroom and the living room, so even if you bring heavy luggage, there is enough space to feel comfortable. - Rooftop : Cosy space to chill out on sunny days and spring/summer nights (Too cold in winter). - Other services : A convenient and free underground parking lot (-1 & -2), two small fitness rooms (-1 & +1) the one in the first floor is just for cardio, the other has a bench and some basic dumbbells. A laundry in floor 0 (extra 60 MAD/machine and 30 MAD/Dryer), the wifi is good. - Staff : They are the highlight and the backbone of this appart hotel. They are professional, helpful, kind, lovely and always smiling. Wether at the lobby, the rooftop, the parking or the room service, this team is wonderful. They made my 2 months stay literally a 'Home trip'.. They deserve all the Best from Accor. - Summary : Whether for a short or a long stay, personal or for business, go there with confidence. I highly recommend.

This hotel is more of a 2 star, certainly nothing more. The rooms are very basic, you get only one single towel per person, this will be your hand towel and body towel. The rooms overlook a busy road so can be very noisy. The room has a kettle but no coffee sachets. When I asked the receptionist if there were any places to grab a coffee sachet he couldn’t help or point me in the right direction - not very 4 star. The toilet came with half a toilet roll and the toilet had a bar smell to it which wasn’t ideal as we had to close the toilet door so we didn’t get a heartache. Additionally the door only closed if it were locked otherwise it popped open. This hotel needs to do better or rebrand itself to a two star to reflect the true position.

Bonjour, j’ai séjourné avec mon mari et mes deux jeunes enfants. Je recommande cet hôtel , mini ketchenette, frigo, four, lave-vaisselle, petit salon avec télé, il y avait une télé aussi en face du lit de notre chambre. Balcon avec une table et deux chaises. Chambre très propre, literie de la chambre très confortable, le divan lit, par contre n’est pas confortable, mais les enfants ne s’en rende pas compte. Deux petites bouteilles d’eau, ainsi café et thé sont offert. Il manquait des serviettes dans la chambre, nous en avons redemandé et la femme de chambre. Pour le petit déjeuner , je vous conseil d’y aller tôt avant 9:30, après il reste moins de choix . Je ne le savais pas mais vous pouviez demander des œufs brouillés, tournées etc ainsi que du thé. Le stationnement est gratuit mais limité à quelques places ( 4,5 places environ). J’ai reçu un très bon accueil, à la réception.

This hotel is deceptive. The ground floor and lobby is quite nice but the other floors and the rooms are not. The beds were clean and comfortable, the room was decent, and the shower was nice. I did see what looked like a blood stain on the bathroom wall though. The breakfast was good and had eggs, sausage, beans, sweet and other bread and rolls, coffee, hot chocolate, orange juice, chicken, slices, and cheese available. It's located right on a tram line and taxis are going by so the time, yet it's a relatively quiet street. That's the good news, now for the bad. Most of the electrical outlets in the room did not work. The rooms let in all the noise from the hallway and you can hear phones ringing etc. the elevator buttons on each floor don't always work to summon the elevator. There is no safe in the room, and I felt like we needed one. The wifi stopped working often and was quite slow at times. The tap water is not drinkable. The orange juice at the buffet breakfast tasted a bit like Tang. Although cheap, I don't know that it was worth the price.

Great location, the lady at the front desk in the morning was very nice and helpful, sharing tips and info about the city, the other guy at night was nice, the room was good but honestly I didn't notice it had no AC, despite having a balcony which I kept opened the entire time I was sweating at night and I couldn't sleep after sunrise because of the light and the fact that had to close the door. I think during cooler days it would have been a much better experience

Nice art deco elements in the architecture. The front desk generously let us check in at noon; a big plus after a long flight and the trip from the airport to the hotel. Good location within walking distance of the central market and the port. Discotheques, tramway and roundabout nearby cause a noisy environment until midnight. The flies flying in the entrance leaves a very bad impression. The bedding is acceptable but the bench cushions and decorative blankets are very dirty. The king bed is actually two double beds pushed together. The shower tends to leak water everywhere. We are told that the water is drinkable but the taste of chlorine is very strong. The price at 385 MAD was in line with what we received

I really like the renovation, the room was clean. The staff was helpful faical give me a beautiful room with a view. I was so tired from the trip the guest service Maria and Bahija provide me all I need, I called them so many times but they were so helpful.Tahnk you

Positive: While we were waiting for our room to be ready, we were served with complementary fresh juice, and later on with Moroccan tea. The location is great because it is right next to a mall, so you have a lot of options to eat, shop and also an option for currency exchange. Taxis were readily available from the front of the hotel. It is also close to the train station, Casa Voyageurs. After we complained about the breakfast on our second day, the next day breakfast was good and back to normal. We could leave the luggage at the hotel on our checkout day. Staff was friendly and cooperative throughout our stay. Special shout out goes to Ummaimah, Mariam, Fahad and Reeta. They also offered us complementary tea after we checked out and while we waited in the lobby. Negative: We had to wait 10-12 minutes before our room was ready, and this was already within the check-in timings (we arrived around 15:40). I would expect the room to be ready when I arrive. The breakfast experience at the second day was bad because we had to wait 20-25 minutes before we could eat anything as everything was finished (we arrived for breakfast at 09:45). Kitchen staff was either very less or too slow to meet the requirements of the guests, which were not many when we arrived. Whenever we made a request, it was entertained, but we had to chase them for it. Toiletries were below average.

感覺像是回到了中國，久違的周到服務，便利的設施，連插座都可以不用轉接口，老闆非常熱情，還能吃到美味的中餐，下次來摩洛哥還會入住，值得給五星好評。

لا يمكن وصف خدمات هذا الفندق. والعاملين علية .. وكأنك في بيتك الآخر. الطيبة المعاملة. الاستقبال. أحترافية بما تعني الكلمة انا كل عام. اسكن. في هذا الفندق. بمعدل انتي عشر. مرة. وكل مرة يزداد. اعجابي. بخدماتهم اللتي تتطور من وقت. لي ٱخر لا يمكن أخص بالذكر. شخص. بعينة لأن صعب. تشكر. شخص. وتبقي علي اخر. الجميع. الجميع. شكرا شكرا. من القلب