Hotel berhampiran Museum of Silk, Caserta

We gave this hotel one star, and that was for housekeeping because they were great! We had a south facing room which faced the square. Because of the transition in seasons, the air conditioning was not yet operational. When we asked about possibly getting a fan for our room the woman at the front desk laughed at us. Saying it wasn’t hot for them. (the hotels we’ve stayed at subsequent to this had no problem with offering and supplying us with a fan) This left us no choice, but to leave the windows open at night and being on the square it was very noisy at night. Breakfast is served until 10 AM, we generally arrived at about 9:15 AM, when we asked about items that were empty such as bread, rolls, or ham and cheese we were told there was no more. We made the mistake of having dinner at the hotel restaurant, my husband ordered a steak medium rare, and it was served well done and charred.. All in all a bad experience. We spent five nights at this hotel, it was five nights too many!!

Dovrebbero cambiare le foto sul web perché datate e non aggiornate! In tutta la struttura si sente un tanfo di fogna per non parlare in stanza dove proprio non si respira e per stare in bagno conviene trattenere il respiro! Bagno abbastanza grezzo,bidet scomodissimo! Presenze oscure in camera e in bagno(scarafaggi)...per fortuna siamo rimasti solo una notte ed immaginate come sia stata rilassante! Note ”positive ”:Colazione accettabile,hotel posto nelle vicinanze della reggia, parcheggio . Comunque abbiamo esposto il problema alla reception mostrando anche una foto e ci è stato detto:”che avete tenuto la finestra aperta?” Noi:”beh avremmo voluto tanto dato il cattivo odore,ma dato che non ci sono zanzariere abbiamo evitato!” Al che ci hanno detto:”potevate comunicarlo,vi avremmo spostati in un'altra camera!” Capitato l'episodio la sera prima di coricarci pensavamo si trattasse di un singolo episodio ed invece...al mattino nuove presenze!!! #

This lovely hotel is conveniently located in walking distance of very good restaurants, rental car office, and right across the street from the Royal Palace. With wi-fi, air conditioning, and an elevator, the hotel provided everything we wanted, but its true gems are the hard-working and dedicated staff who overwhelmed us with their kindness. The manager Viviana made sure we were comfortable during the extreme heat, and with her team at the front desk, especially Mariana and Emilio, all our questions and needs were taken care of.

Insieme alla mia famiglia e al cagnolino, abbiamo avuto il piacere di soggiornare in questo hotel in occasione di due concerti alla Reggia, che è possibile raggiungere in pochi minuti a piedi. Posso dire che tutto il personale, dalla reception al ristorante e le signore delle pulizie, è stato molto gentile e premuroso. Addirittura la signora che ci ha servito la cena ha esaudito col sorriso sulle labbra la nostra richiesta di cenare presto, in vista dei concerti. La camera, una suite junior con annesso terrazzino, era pulita e il mobilio impeccabile. Infine, abbiamo potuto usufruire di un parcheggio a pagamento a pochi metri dalla struttura. Spero davvero di ritornarci al più presto.

Ormai quanto voglio un po' di relax in intimità è la prima scelta, servizio ottimo e cordiale e soprattutto ottima la strutta che offre tutto ciò di cui hai bisogno ad un prezzo davvero ragionevole. Ormai quando scendo a Caserta è diventato uno dei miei posti fissi dove alloggiare. Unica pecca la strada per arrivare all'hotel che ahimè è piena di buche ma non dipende dalla struttura, consiglio di non andare troppo veloce lì nei dintorni.

Menna who served us breakfast each morning was the star as far as the staff are concerned. She remembered our coffee order each morning. Breakfast room overlooked the pool which was a very relaxing place. The October warmth allowed us to sit by the pool each late afternoon. Air conditioning required asking the front desk to turn it in. Not acceptable. The curtains were coming off the rails. Not acceptable. The wifi was very slow. Not acceptable. Hot water was not very hot. Not acceptable. Noisy neighbours with screaming kids in neighbouring rooms. Not acceptable. Location of Caserta allows easy day trips to Naples, Pompeii and Salerno. Would we stay there again? Probably not.

Welcome to Bizarro World! The general description of the place on this page was accurate when Plaza Caserta opened. We stayed here overnight on our way to Sorrento in June '24. I have NO idea what happened to this city, and the Google is not giving up her secrets. Everything online is as though the place is preserved as it must have appeared 20 or so years ago. All around, as we drove in, there was economic ruin and utter urban decay. Many condemned and derelict buildings. It felt as though we were on a movie set, and I wasn't sure if it was a comedy or a horror flick. The staff were good enough, but everyone acted as though they didn't notice the opulent hotel they work in was crumbling around them. The pictures posted here seem to be computer renderings before it even opened. That glorious pool? Empty, crumbling, and full of pigeons. That luscious landscaping? Full of weeds and bone dry. This place was amazing when it opened, but we were actually a little scared, at first. HOWEVER, all that said, the room was clean (despite some questionable stains on the couch), HUGE and COOL! Our spacious room had 2 bathrooms! Breakfast was outstanding, and a short walk away (touring through the dilapidated surroundings), we found a very memorable, fresh meal. But, again, everyone was acting as though they were awaiting a bustling crowd, and we were the only ones there. I was in a quandary over how many stars to offer--we had an amazing night's sleep after a very taxing travel day to Rome from US, with a train strike forcing us to hire a taxi to take us there for over 300 pounds. My son was very disappointed in the state of the pool, and, truly, all we wanted to do was go chill out there. Nothing I search reveals why there were so many skeletal remains of what was clearly a bustling city. As I write this, I don't actually expect it will be published because I assume censorship is why there is nothing online about the decay or Caserta.

Personale qualificato disponibile e sempre attento ! Le nuove camere superior sono ben fatte ! Non è più presente la moquette ma uno splendido parquet, totalmente rimodernata ! Nota negativa dimenticatevi gli armadi , sono stati rimossi e sostituiti con dei ripiani metallici che danno un SEnso di disordine e nella doccia non vi è più un ripiano per doccia sciampoo! Peccato perché rende la stanza scomoda !

Das Vanvitelli ist ein sehr schönes hotel…. Die Struktur ist ein altes Haus mit einem großem Hof was zu einer Lounge umgebaut wurde mit Überdachung über den 4. Stock mit einem Riesen Kronleuchter der in der Mitte hängt. Die Zimmer sind geräumig und sauber….