Hotel berhampiran Palazzo Acquaviva, Caserta

I chose this hotel for my two-night stay due to its close proximity to the train station. A big and bright lobby was very welcoming upon my arrival. Those with luggage will want to know that there are several steps to navigate at the entrance. I was in Caserta to tour the royal palace and was delighted to find it was conveniently located right around the corner from the hotel. My room was a small double, a big mix of old and new furnishings. I'd guess it was in the middle of being renovated. The bathroom fixtures, lighting electronics, TV, bed and some wall finishings had all been upgraded recently but some other of the wall finishings were well-worn and in desperate need of being replaced. An honor bar was provided and left little room for personal items in the mini-frig. A hot breakfast buffet was included in the room rate, but the scrambled eggs were ice cold both mornings I was there...no joke. Thankfully the meat selection was suitably hot. The front desk provided luggage storage for two hours on my departure day but instead of locking them up in the storage room with other guests' luggage, they pulled them aside in the lobby area without direct supervision. I had a brief moment of panic when I went to retrieve them but the staff on duty couldn't find them. I spotted them sitting in the lobby area accessible to anyone who wanted to take them. None of the downsides for this hotel are insurmountable so I would definitely stay here again should I travel to Caserta in the future.

Menna who served us breakfast each morning was the star as far as the staff are concerned. She remembered our coffee order each morning. Breakfast room overlooked the pool which was a very relaxing place. The October warmth allowed us to sit by the pool each late afternoon. Air conditioning required asking the front desk to turn it in. Not acceptable. The curtains were coming off the rails. Not acceptable. The wifi was very slow. Not acceptable. Hot water was not very hot. Not acceptable. Noisy neighbours with screaming kids in neighbouring rooms. Not acceptable. Location of Caserta allows easy day trips to Naples, Pompeii and Salerno. Would we stay there again? Probably not.

A fantastic little room, the cleanliness couldn’t be better, the person who greeted us for check in didn’t speak much English but was more than happy to spend time with us translating and ensured everything was up to par for us, which it was and more. Not too far from a good pizzeria and the train station for napoli etc. The aircon was powerful and cold, as was the mini fridge. Highly recommend and would stay again if i am in the area again.

Welcome to Bizarro World! The general description of the place on this page was accurate when Plaza Caserta opened. We stayed here overnight on our way to Sorrento in June '24. I have NO idea what happened to this city, and the Google is not giving up her secrets. Everything online is as though the place is preserved as it must have appeared 20 or so years ago. All around, as we drove in, there was economic ruin and utter urban decay. Many condemned and derelict buildings. It felt as though we were on a movie set, and I wasn't sure if it was a comedy or a horror flick. The staff were good enough, but everyone acted as though they didn't notice the opulent hotel they work in was crumbling around them. The pictures posted here seem to be computer renderings before it even opened. That glorious pool? Empty, crumbling, and full of pigeons. That luscious landscaping? Full of weeds and bone dry. This place was amazing when it opened, but we were actually a little scared, at first. HOWEVER, all that said, the room was clean (despite some questionable stains on the couch), HUGE and COOL! Our spacious room had 2 bathrooms! Breakfast was outstanding, and a short walk away (touring through the dilapidated surroundings), we found a very memorable, fresh meal. But, again, everyone was acting as though they were awaiting a bustling crowd, and we were the only ones there. I was in a quandary over how many stars to offer--we had an amazing night's sleep after a very taxing travel day to Rome from US, with a train strike forcing us to hire a taxi to take us there for over 300 pounds. My son was very disappointed in the state of the pool, and, truly, all we wanted to do was go chill out there. Nothing I search reveals why there were so many skeletal remains of what was clearly a bustling city. As I write this, I don't actually expect it will be published because I assume censorship is why there is nothing online about the decay or Caserta.

Personale qualificato disponibile e sempre attento ! Le nuove camere superior sono ben fatte ! Non è più presente la moquette ma uno splendido parquet, totalmente rimodernata ! Nota negativa dimenticatevi gli armadi , sono stati rimossi e sostituiti con dei ripiani metallici che danno un SEnso di disordine e nella doccia non vi è più un ripiano per doccia sciampoo! Peccato perché rende la stanza scomoda !

I was here on business in May for two weeks and was pleasantly surprised by the elegance of this hotel. Upon arrival at this regal hotel the manager greeted me in English once he knew I wasn't Italian. He went out of his way to accommodate me in getting into my room. The room were very clean and decorated elegantly. Just perfect for my 2 wk stay. Each night I would sit in the Lobby/ great room/ Bar and admire the beautiful surroundings along with the people watching. The Bartender Lucianno was very pleasant to talk too. The Hotel Manger was always friendly and treated me with respect, kindness and consideration. The Hotel is surrounded by concrete walls, shrubs and metal fencing. They also had a security system set in place at the gate. I felt very safe there. The hotel came with NaBoo Spa and I took full advantage of their services with several massages, steam rooms and pools. The Manger at the NaBoo spa that spoke English, beautiful lady with Long Black Hair (wish I could remember her name) was very kind and considerate to my needs. She always explained everything in detail and gave me a tour of the Spa. I definitely took advantage of the services there with a hot stone massage by Rosanne, a destress massage, steam rooms, saunas and pool area. The pricing was very reasonable. I consider this a world class spa with professional staff. My company will be doing business in the area for the next 4 months and I let them know that this would be the place to book my colleagues. Can't say enough about this hotel and can't wait to come back in September.

Upon arrival in Limatola we followed our satnav to the hotel, when the satnav eventually stopped there was no clear signage as to where to go next but with Google maps on air view we managed to work this out and continued up the hill through a small arch way - we had an Audi A4 but anything bigger wouldn’t have made it to the car park. Upon getting out the car we headed to what we thought must be the hotel but we ended up wandering around for ages as there is no clear signage to the reception area. Eventually we found reception and managed to check in, the chap didn’t really speak any English at all and we had a fair hike with no lift to our room. The room was really dark with hardly any windows, the bathroom was tiny and again had barely any light at all, the room felt cold and even more basic than the pictures had shown prior to booking. There was certainly no fancy lighting in the bathroom and we had booked a Junior Suite - which this room certainly was not. Our room was located around what was probably the old dining hall and the hotel had covered the open air section in a plastic tarpaulin, it was very windy and this was making a really loud slapping noise which could be constantly heard in the room. The restaurant appeared closed and the minibar only had water or Prosecco so we decided to walk into town - there was no staff anywhere to be seen in the hotel and as other people have commented there appeared to probably be a wedding on that weekend. Limatola was like a ghost town, what there was was closed & there was nobody anywhere, we visited on a Saturday so we’re a little surprised by this. When we eventually got back to the hotel we decided to checkout straightaway and stay elsewhere, upon checking out the staff couldn’t have cared less and didn’t ask why we were leaving when we had only arrived a short while ago. It was such a shame as the castle from the outside is stunning but unfortunately the rooms feel unloved and uninspired, the hotel has potential to be beautiful but it appears they care more for the money from weddings than the accommodation they provide. We ended up staying in the close by town of Caiazzo, as this is where we had dinner booked & it was incredible, a gorgeous typically Italian town with a beautiful Airbnb, shops, cafes and a bank.