Hotel berhampiran Cathays Park, Castle

We stayed at the Hilton Cardiff for four days at the end of March 2023. We really enjoyed our stay! The people at reception made us feel very welcomed, and couldn’t have been nicer! ALL of the people who work here were extremely friendly and helpful. We wanted to give a special thank you to Mark, the night manager. He was always cheerful - at the beginning AND at the end of his shift in the morning, which is not easy! He even kindly got us a bucket of ice very early one morning when my wife hurt her knee as she was stepping out of bed and the bed rolled away from her. We spoke to Mark about the incident, and hopefully, by now, they have fixed the “rolling coasters with no brakes on the box springs” problem. Mark was so kind and concerned about her fall that he checked on her twice - right after the incident and even the next day, which was the last day of our stay. The breakfast buffet had an excellent variety of hot and cold food offerings and was maintained to perfection by the attentive and efficient staff! The buffet was hosted by Bassam, who was very personable and interesting to talk with. The executive lounge was lovely, with beverages and a few snacks available throughout the day. There is an evening manager’s reception and some savory finger foods were offered each night. Our room had a stunning view of Cardiff Castle and the castle grounds! We would happily return to Hilton Cardiff, and we thank them for making our stay really memorable and pleasant. As a side note, we took the Cardiff Castle Ghost Tour and highly recommend it! It’s great to be able to tour the castle at night, and the two hosts were full of fun facts and historical information about the beautiful and “over the top” decor of the castle!

Located in the middle of the city centre close to castle and local attractions. Unfortunately room backed into a night club which played music till 4am. If you are a light sleeper this could be an issue. Other then that lovely place.

Prime location, lovely layout and friendly staff. The room was well presented. However, the hotel food really let the experience down. Namely as there is a £6 add-on charge for room service which isn’t advertised clearly enough! Imagine my shock when I went to pay. The pizza was very average too. So in all £23 for a pizza that I probably could’ve made better myself. Insanity.

非常棒的酒店，推薦👍就在城堡對面，走過去不遠就是City center Queen's Street，不論旅遊購物還是休閑放鬆休息，都很方便👍酒店底樓自帶餐廳和酒吧，早餐可到店購買，自助，做的不錯👌煮蘑菇，焗豆子，烤腸和Christmas Ham 😋雞蛋煎的恰到好處。我們還吃了一頓晚餐，兒子點的主菜是煎海魚，我點的主菜是芝士Pasta, 正宗！芝士濃郁，麪片兒柔軟吸飽汁水，但形狀完整，並沒有坨掉，廚師在用心做菜👍

We arrived at Cardiff Central by train, which is 15mins walking to this Premier Inn. It was very welcoming and staff friendly, rooms clean, with as much tea and coffee, which you took from the travellers store at the main entrance. My only gripe is as I have dietary requirements, They couldn't cater for them and had to make do with what was on offer. No gluten free food at night, Only what I would call general burgers, lasagne, steak battered fish and chips. Only veg on offer was peas. In this day and age Hotels need to cater for a variety of people's health conditions. Vegan/vegetarians are not Gluten free or Ibs sufferers or Celiacs. Which are complicated problems. It would be helpful if they offered something which could be adapted. .

Room was good and clean. Location excellent. All the staff were polite. Breakfast is self service but very good.

The hotel is centrally located with being near to all major attractions and shopping places in the city , Great room and service . Recommended to stay

Super simple and easy to get to with parking close by. Cheaper to park in Central Station car park and walk, however this is not controlled but is safe anyway. Everything was great and all people were helpful. Only thing was lifts were a bit temperamental. Very comfy bed. Will stay again!

Muy buena ubicación y todo muy bien por su precio. Lo único malo es que no puedes dejar las maletas en el alojamiento si llegas antes o te vas después.

It was a great stay, very close to the Central Station and quite an easy walk to all Shopping malls centers around. Breakfast is ok although it could’ve been better if at least they change alternately the menu each day, nevertheless it was fine. The staff are nice and well accommodating.