Premier Inn Cardiff East

My room was certainly a lot smaller than the one pictured - It was a squeeze around the bed - especially once the case was in the room. Walls of room and hotel generally an uninspiring brown colour which gave it a depressing atmosphere. Room scrupulously clean though. Bed very comfortable but creaked. Reception staff (Melissa) and cleaners were friendly and polite. Basic internet exceptionally slow but used my phone as a hotspot rather than pay the £5 a day for "premium" internet. Breakfast at neighbouring Beefeater was pretty dire. Poor selection of food for the "Continental" breakfast (deemed continental by the presence of a couple of pains au chocolat). The bread was of the "plastic" variety and my piece was stale. Only jam was blackcurrant in single portions which seemed an odd choice. They did have honey, Marmite and marmalade as well though... Worse was the coffee machine bearing an out of order sign and the alternative was hot water and the same tubes of Nescafe Instant as in the rooms. Surely a restaurant should have alternatives?!

Stayed for two nights over the New Year. Hotel was quiet and comfortable. Convenient location for our visit to family. Easy parking. Reception staff were very friendly and accommodating. Beefeater restaurant on site where we ate breakfast. Fairly typical of all Premier Inns…we chose this one for its location mainly. Would use again if needed.

Positives: Accessible, cheaper than average, friendly and easy parking. Had everything needed including extra pillows. Negatives: Smaller room than usual with smaller (Queen) bed and small bathroom reflected by the fact the shower was a corner shower but does the job. Free wifi was very bad (couldn't download an episode of TV).

Very friendly helpful staff, plenty of parking. Room and bathroom were small but clean. Bed adequately comfortable but not king size. Very little noise compared to other Premier Inns. Sat Nav didn’t find it with postcode. Breakfast was the usual fare, but again fine.

We've stayed in a lot of PI's and this one is one of the worse. Very small rooms, double bed (not king sized as it normal in Premier Inns). The room had been upgraded - in a way - so a new shower, but in a tiny bathroom, and the work around the shower was substandard to say the least. Poor quality paint work in the bedroom, but a new TV - it's fine to spend money like this on a hotel, but the overall standard of the rooms needs to be much better and they need to look at the hotel overall, not only squeezing in new showers. Some of the lighting in the car park was out of action - this becomes an issue when a key walkway from the car park to the reception is unlit and has ramp on it to allow disabled access from a fire escape, which you can easily trip over. It all speaks of a hotel where no one care very much ! (I have to say all the staff in the hotel itself we met were friendly at all times)

Arrived to the most foul smell in reception and in the corridor to the rooms, absolutely disgusting. My room is so dated the paint is peeling off the walls. Honestly, this place is absolutely terrible. Someone has literally sprayed juice or something all over the walls and it’s not been sorted!!