Hotel berhampiran 2GO Travel, Cebu

Tinggal bersama keluarga saya. Ia mempunyai bau yang sedikit hapak, tetapi lokasinya baik dan terdapat dua bilik mandi, jadi saya mempunyai penginapan yang sangat selesa. Satu perkara yang malang ialah hotel ditutup dari jam 12:00 hingga 2:00 pada hari daftar keluar, jadi mereka meminta saya mendaftar masuk dari jam 11:10. Sarapan termasuk dalam harga, jadi ia benar-benar berbaloi untuk wang.

The location is very strategic and easy to find. From the hotel you can go arround the town conveniently. You can find a lot resto and fast food chains outside so less hassle. The downside with our experience was that the room wasn’t spacious enough because we had 2 luggages and we were opening it the whole time. We stayed for 2 nights. Although if we didn't have a lot things with us, that should be fine. Another was that of the shower, the running water wasn’t so convenient. It took a little bit long for us to get our shower done. Hospitable staff though! In the picture, we really had a lot of things going on. We sorted out some goods to give to our relatives who were in cebu and we just had arrive at this time. 🤣

We stayed at the Mandarin Plaza for 3 nights at the end of our trip to Philippines. We booked two rooms and they were on the 16th floor. The views were great and it was very quiet. Beds were comfortable and the rooms were really clean. A lot of the TV channels were not working so we were limited in what we could watch however the wifi was sufficient and we could utilise our phones for entertainment. Breakfast was good however a little expensive if it is not included in your room. We paid an extra 1000php per night for an extra trundle bed and then an extra 50% of the room rate for late checkout of 6pm due to a late airport departure. The staff were very lovely and accommodating. Location is very close to the Ayala Centre and we walked there in less than 5 minutes.

I love the water dispenser idea to reduce plastic use. Can take hot, normal and cold water from the machine near my room 605. I felt so familiar when I decided to book a night here. When I went into the room I opened my email to see that I stayed once on 21 March 2019. Room is very large and comfortable although not new. The charming of the hotel and staff are still the same. Breakfast is set and simple. Restaurant is closed at 21:30pm so we had to walk outside to have dinner. Easy to find places to eat around the hotel. Near 2 Robinson malls at the roundabout and near a convenience store. Deposit 1,000 Peso. 7th floor has very high walls around so views are blocked. If they renovate, hope that they would make glass fences instead.

This is a brand new hotel just started their operation in this year. Located at old town area, not CBD area, surrounded with lots of convenient store, hospital, food court, restaurants etc. No Swimming pool and gym room nor laundry service, but nearby got a laundry shop. Security 24 hours. All the staff greet and smile to their guest, and polite nevertheless. you may access your nextflix acct or youtube acct for tv program.

Good location with wide range of amenities. Hotel and room itself are clean, well-maintained with good internet connection. I came with my spouse and small kids, employees (like Riza and Girlie) were helpful and attentive to our needs. My family felt at home during our stay. Everything was very convenient. Good value for money.

Facilities **Rooms:** Modern amenities and stylish decor. **Spa & Wellness:** Treatments, fitness center, and indoor pool. **Meeting Rooms:** Ideal for business events. ### Services **Concierge:** Expert assistance. **Room Service:** 24/7 with a varied menu. **Housekeeping & Laundry:** Impeccable and efficient. ### Dining **Main Restaurant:** Buffet with international and local cuisines. **Specialty Restaurants:** Italian, sushi, steakhouse. **Bars:** Rooftop and lobby bars. ### Activities **Kids Club:** Engaging activities for children. **Nightly Entertainment:** Live music and shows. **Water Sports:** Kayaking, snorkeling. Overall Experience Luxurious, comfortable, and excellent service, perfect for any traveler.

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

We checked in last Sept.15-17 in Fili hotel we had a blast my family were satisfied all the services they offered. The hotel is a five star hotel, so its all worth it what you paid for. The last day we checked out accidentally we left my sons’s iphone in the room we noticed it when we were on the road heading home. I messaged the duty manager MR. STEVEN ROYO SANTIAGO assured to me that phone is just there in the room. Other staff were looking and asking others to help them to find until MR STEVEN SANTIAGO personally went to the room and searched and he found it. I am so happy, HONESTY and INTEGRITY is the right words for you sir STEVEN thank u so much.

Our room was very big, but there was a weird smell, but that may be die to the renovations I’ve been making. We stayed in the development that was not completely done. Excellent pools and a very nice beach area offers, if you’re willing to spend the money, anything you’d like to do at a beach. there’s a bar along seafood bar we can get oysters crab, and even lobster.