Pengguna Tetamu
17 Januari 2024
Overall the hotel needs a complete makeover. Toilets in the lobby needs a100% attention. Room where we stayed also needs a maintenance. We complained about the sliding door not locking and unsafe, A quick fix was performed by screwing the door and not be able to open ever even in a case of fire. Rain shower was inoperable but was fix. Imagine if we didn’t report this, no one will look after it.
The breakfast buffet was average and was sufficiently good if you are local resident but not for foreigners. Staff were excellent, they were polite , hospitable and kind. Guards are courteous and hospitable. Concierge were also courteous, polite and hospitable.
In conclusion, I will not rate this hotel as 4star because it was not fully maintained. Lightning and so forth were inadequate. Again, hotel staff were typically a Filipino hospitality exposed. I salute all of you…
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