Hotel Florence

excellent hospitality and great service. food is also very good. staff are very curtious and helpfull.. pleasent stay .. locality is good.. very near to the karolbagh, gaffar market for shopping experience. overall experience with the stay is more than satisfactory

Clean, comfortable and modern. The attention was very nice and they helped us to carry our luggage from our bus. We also had breaksfat there and they were pretty good and varied, and we could even arrange a breakfast at 05:30 am. Highly recommended to visit Dehli!!!

Friendly service, clean rooms. Difficult to get something special in Delhi close to the inner city. Good for only a couple of days. Breakfast was nice. Small restaurant. Rooms well insulated to the noise outside.

First impressions was a shocker - the small rundown building wasn't what I was expecting. The rooms were desperate need of maintenance. The service was efficient but frosty. The next day i realised it's probably not too bad for Delhi, i just had different expectations. I'm guessing for the price in Delhi, Hotel Florence is probably decent. It has all the trimmings of a classy hotel just not so well executed. It's located in central Delhi, however given the lack of footpaths and crazy traffic it's not pleasant to walk around but that's like all of Delhi. Not that there's much in the area anyway unless you like local street markets. As a result we ate dinner in the restaurant upstairs. The food is pretty tasty, clean and fairly cheap too, dinner for 2 cost us about 1200rs including drinks. It's worth checking out the food! Likewise breakfast is pretty decent too, not huge range but what they did serve was good. Surprisingly good service too. The rooms itself were "modern" but needed a renovation, the bathroom was falling apart (minimal amenities) and the a/c reeked of petrol fumes when we first turned it on. The window was encrusted with brown dirt so thick it might have well been a windowless room. It's also quite noisy as well from staff, doors banging and footsteps. That said the rooms are large and clean (as was the bed), the soundproofing from outside noise was good, the a/c was effective, and most importantly the free wifi signal was strong and super fast. We stayed for 2 nights and although initially shocked after being better acquainted with Delhi, it wasn't so bad and we did have a comfortable stay.

It was a pleasure to walk into this hotel after the hustle and bustle of the Delhi streets. The hotel was spotless, the rooms comfortable and the staff very helpful and friendly. Also the food was good and very reasonable. It was classed as a standard priced hotel but we found it much nicer that some of the superior ones we stayed in.

The hotel is fine - a comfortable, clean room and a small restaurant for breakfast and dinner. Wi-Fi was intermittent, but this was caused by faults outside the premises. Staff were helpful, and there was no disturbance from noisy streets outside. I did not like the location as it was close to squatters and many men just sitting around eyeing passers by. I'm used to walking around strange cities but did not feel safe or comfortable here. There was nowhere appealing to eat outside the hotel.