Hotel Mesra keluarga di Kota Jakarta Pusat

We booked 3 rooms for idul adh holiday. One of the room we booked (grand deluxe) got ac problem but the hotel provide fast response and solution. We love the b’fast especially the traditional foods (bakso, bubur ayam, gado2 and Batagor) they all superb!

Hotel was worth every single penny! Didn’t book breakfast, but was pleasantly surprised when they told us that we had breakfast (note: might be because it’s fasting month and they didn’t want to waste too much food, so might not be a norm). Location is good too! Cleanliness too. Room was very spacious. Would definitely book this hotel again if I’m travelling to Jakarta.

Comfortable bed n pillow.. Large toilet.. Excellent receptionist.. Near to convinient store.. Near to masjid istiqlal but not by walking distance

Untuk jenis bilik eksekutif, saya agak kecewa kerana terdapat bunyi bising dari bilik di sebelah kanan dan kiri atas Apatah lagi, pada hari kedua saya di sana, ada satu keluarga yang baru mendaftar masuk, terus berbual di lorong, menjerit. Bunyi jelas Dan sangat menjengkelkan.

It is an absolutely convenient location. I have enjoyed very professional services during my stay and will be back to this hotel for my next business trip to Jakarta.

Nice but dated 5 star hotel. Spacious room, comfortable bed and pillow. A vast variety and generous amount of traditional and some western selections for the breakfast buffet. My personal take will be 4.5/5.

Hotel building and lobby looked nice enough. Checking in was a breeze. Room hallway looks old and gloomy, reminded me of my dormitory days but with better colours. Bedroom didn't have much space, but was still tolerable. The wallpapers had yellowing/dried leak marks. Washroom was tiny and all the drains (sink & shower) are very slow at draining. And no lock for the washroom. The worst was the lighting, i turned off the lights while sleeping, woken up to a room fully lit with tv on maybe a couple hours later. I thought i might have accidentally pressed a button while sleeping. Turned everything off and went to sleep again, then same thing happened again. In total this happened 3 or 4 times, too tired and sleepy to care. I didn't bother complaining because it happened between the middle of the night to dawn. Even if I did complain the possible solutions would be to send a technician or switch me to a better room, and neither is desirable. I was on a one night business trip with full schedule both days. Breakfast was nice, plenty of options, but the service wasn't so good. When i was showed to my table, the host asked if i wanted coffee or tea, I picked coffee. Went around to take my breakfast, came back to table and coffee wasn't there. Then not long after i started eating, a waiter came by and asked if i wanted coffee or tea, said coffee. 5 minutes later another waiter came by if I wanted coffee or tea..again. Finally got my coffee a good 15mins later, I should've just gotten a cup myself. Asked for sunny side ups, eggs came after i finished my plate, about the same waiting time with coffee and the egg station was empty when I ordered. I'm sorry but I don't think this was a 5-star hotel, and the price wasn't worth it. I believe the problem with light was caused by the room card slot right to turn on the power. Must've gone wrong and failed to detect a card in the slot and shut everything off, then suddenly detected the card again, hence all power and light kept turning back on. Won't be staying there again Hallway picture doesn't look that bad in picture, because my phone decided to make it look nicer by auto-adjusting the light level, much darker in reality

Stayed 2N in a 1BR (Rm # 2201) - the worse accommodation I've encountered in Jakarta where reputable hotel chains I've stayed before are always clean and pleasant. The stay looked unpromising upon getting the key cards in a very well used and yellowish looking jacket (ok, forgivable if is a sustainability effort in a post covid world and in a property where hygiene and decent upkeeping is obviously of lower priority perhaps?) Things started going downhill after I stepped out of the lift to be welcomed by the mouldy patch and peeling paint on the common corridor walls and ceilings. More to dislikes upon stepping into the room: - First impression is that it hasn't been in used for a while with blast from 80s decor - Strand of hairs on the sink top, bed, desks... everywhere in plain sight - Very used and dumpy looking sofa that doesn't felt too clean - Bedsheet isn't too clean with prominent old stain when you flip over the quilt - Old and dirty looking dryer with few packets of partially used washing powder - Yellowish looking switches with dirt and grime collecting around the corners - Standing shower isn't working as is leaking at the back with weak pressure - Balls of dust and peeling paint could be seen everywhere in the room - Wall and ceiling paints were peeling off here and there - Rain water could seep through the living room window causing the floor around the window to be wet - Final straw was the dirty and smelly fridge causing the lapis legit I bought from nearby Mandarin Oriental to reek of a terrible and unwholesome freezer stench Horrible, not recommended and a total rip off at S$250++ per night!

J'ai bien aimé mon passage d'une nuit dans cet hôtel, surtout ma chambre moderne très agréable, concept branché, vrai table de travail avec fauteuil, frigo, nécessaire à café, coffre, lit confortable, wifi parfaite...Par contre peu de rangements disponibles ! Excellent petit déjeuner en buffet comparable aux Novotel. Points faibles, pas de piscine et emplacement peu pratique pour des touristes, entouré de grandes voies de circulation, peu de facilités, ni de commerces au alentour, le taxi est nécessaire pour les déplacements !

Room cleanliness seemed ok, however there was a baby cockroach on both nights that I stayed! Killed one and another one appeared the following night 😵💫 The staff was quick to come up and help spray some insecticide and offered a room change. There’s no comb in the room, just the basic toothbrush, toothpaste, body shop and shampoo. Space in the room was ample though.