Hotel 5 Bintang Terbaik di Kota Jakarta Pusat

The hotel is charming and has a luxurious ambiance, although it lacks certain amenities typically associated with five-star establishments. Guests are offered complimentary beverages upon check-in. The lobby and lounge areas are spacious and adorned with beautiful Indonesian art and décor. The staff is friendly and welcoming, ensuring a pleasant stay for guests. While the location may not be ideal, it is worth noting that few hotels in Jakarta offer a prime location at this price point. The pool appeared inviting, though I did not have the opportunity to use it. Regrettably, the gym was closed during my visit. The breakfast buffet is truly exceptional, offering a wide variety of delicious options. The rooms are spacious and well-appointed, featuring comfortable beds and large bathtubs.

Excellent location with exceptional service. Everyone from the person welcoming us  at the entrance upon arrival to the last person who bid us goodbye had done so sincerely with a smile. Will definitely come back to stay!

Spend staycation during mothers day Nice hotel but lighting in the room is not bright enough. Luckily the staff a happily assisted us to increase the brightness ! Hotel have superb variety breakfast! Swimming pool is very nice! I especially enjoyed fitness centre. So many equipment! I was assisted with nice trainer Pak Agus on how to use the equipment. Very pleased with his service!!

Very good swimming pool area. Room is very comfy and spacious. We ordered butter chicken from Room Service and it was very delicious. At the lobby, receptionists offered cookies which is very nice gesture.

We enjoyed the stay at this hotel with all the facilities provided. The food for breakfast with wide spread is fabulous. I would to compliment the hotel for having beautiful people around to serve the guests especially Anisanurul whom spent to time to ensure guests are having wonderful time staying in the hotel! Thanks to Angiel who is kind to serve us at front desk!

I did not really have any time to try out the amenities. The rooms are nice, a tad small but is okay for short stays. Needs to have a upgrade in terms of TV, boiler and Minibar. The walls and floor makes the hotel seem very old despite having the Pullman name. Should really consider doing some works on the hotel. The staffs are nice and amazing but the telephonr line seems to have a lot of distortion so it was not easy to communicate well.

Suka lokasi di sebelah pusat membeli-belah. Kemudahan yang baik di dalam bilik dengan mesin basuh, dapur dan dispenser air. Menikmati penginapan saya.

Pros: - good location, vicinity to MRT and easy to get around - good price, compared to other 5 stars hotel in the area, price can be lower by 50% vs. Others - decent room, size for deluxe is 31m2 which is sufficient. Twin bed can easily fit 2 adults & 2 small kids Cons: - breakfast service, they basically ran out of spoon, fork, glass, cup, milk, cereals, strawberries for fondue, dimsum (yes that specific) and took +10 min to refill. Basically the dimsum was just refilled by 6 pcs each time and one person can take up to 4 pcs so I got unlucky and the person in front of me finished the whole hut. Also, at some point I had to complaint 3x to a waiter to get me the cup for the tea. - Poorly scheduled maintenance. Seriously why do you have to reapply the thinner in your hotel exactly at the peak season (30,31 dec). Like, why???? Smells are everywhere and it could honestly have been done other times. Adding a side note w.r.t new year event: The hotel did a good job in making the most of the festivities, namely: 1. Movie marathon for kids on the 31st, they set up a big screen, with free pop corn and cotton candy, bean bag, and PS 3 2. Breakfast on 1st Jan was special, a LOT of varieties and really good taste (good job!), amongst the dishes are Salmon en croute, pecking duck, tom yum, salmon sashimi, lobster, etc. 3. Nice little surprise of complimentary chocolate ball delivered to our room as new year gift I would RECOMMEND this hotel for its VALUE FOR MONEY and STAY HERE DURING FESTIVE EVENTS. But the hotel need improvements for their services on regular basis

From the moment we arrived at the hotel, the service was absolutely impeccable. We were warmly welcomed at the front desk with a refreshing drink and pleasantly surprised with an upgrade to a room overlooking Bandaran. Upon entering our room, we found a thoughtful anniversary surprise waiting for us. One evening, while dining at the hotel restaurant, they delighted us yet again with a special anniversary cake. There wasn’t a single thing I could fault about this hotel—service, location, and ambiance were all perfect. A heartfelt thank you to Jennifer, Shifa, Yani, Palma, and Salvina for their exceptional care throughout our stay!

The hotel was very nice, the breakfast was amazing. The room was big, very comfortable. The only thing is that every time that I called a grab, I have to pay to the driver, because he had to pay to enter the hotel pick up location.